We represent an exciting company with a large venue looking for a very hands-on role:

Director of Banquets and Event Operations

for beautiful and established riverfront venue in Chelsea/Manhattan NYC.

This is a very hands on role on events and service (no sales or marketing).

This is a great role for who loves customer interactions and see people happy while running a big team and large events.

This role will Manage Four/4 Events Manger. All very strong and qualified.

• They do 500 events a year
• All team is in-house / no union
• Great work-life balance and culture
• Ideally this role Work 4 events a week + 2/4 social events a month Huge culinary team

Email us at:

[email protected]

Salary Range:

$145/160K

+ Bonus/Additional Compensation

INCREDIBLE Benefits:

Medical Insurance with Prescription Coverage Dental Insurance

Vision Insurance

Company Paid Life Insurance & AD&D

Paid Time Off

Two Weeks Paid Vacation and up to Seven Sick/Personal Days Annually

Eight Company Paid Holidays

Unum & Guardian Plan - Short Term Disability, Long Term Disability, Critical Illness & Accident Plans Flexible Spending & Dependent Care Accounts

Tuition Reimbursement

Summer Camp (for employee's children)

Two weeks FREE with submission of lottery application 50% OFF for subsequent weeks

ALL ASSOCIATES:

FREE Fitness membership!

401k plan with Employer Match (once eligibility requirements are met) 20% Discount at Blue Stone Lane

Free Daily Staff Meal

Pre-Tax Transit Program

ZayZoon Wages on Demand

Recognition Programs

Summer and Winter Associate Parties

FREE:

Tee Time & Club Rental at the Golf Club Batting Cages

Toddler Gym Usage

Open Soccer/Basketball

Adult Open Rock Wall & Gymnastics Classes

General Skating Admission and FREE Skate Rental 50% OFF:

Adult Skating School/Hockey Prep Classes/Leagues for employees’ children Birthday Parties for employees’ children

THE ROLE and what they are really looking for/Job Description:

Reports To: Executive Director of Operations

Position Summary:

The Director of Events is responsible for overseeing the management and operation of the Banquet Event department with support and guidance from the Executive Director of Operations. They are a hands-on leader who will regularly assign themselves on events as the lead. They are service centric; customers and associates love to work with them. The Director of Events demonstrates integrity, poise, and resourcefulness; focused on service quality, consistency, and profitability.

They provide the leadership and management necessary to ensure that The Pier Sixty Collection delivers elevated event experiences.

Responsibilities:

• Direct the Banquet Department to ensure consistent elevated event experiences.
• Regularly run and manage corporate and social events as the lead event manager each week based on business demand. Additionally, when not the lead, they will maintain a presence at events, engaging with our clients and team members.
• Support and direct event managers to execute their events at the expected standards.
• Create the event manager schedule for both Social and corporate events, assigning an event manager to every event, in the expected timely manner. The associate director will self-assign events to ensure appropriate coverage and distribution based on business demand.
• Work directly with staffing administrator/manager to ensure events, tastings, and trainings are being scheduled appropriately to maintain service standards within budget parameters. This includes all shift assignment for captain, banquet server, and coat check positions.
• Direct BEO Meeting daily.
• Host regular meetings separately with event managers, captains, and servers to continuously improve service, support company-wide objectives, and address any issues or concerns.
• Ensure annual training plans are in place and being completed by all servers, coat check and captains.
• Communicate effectively to build relationships, delegate responsibility, and manage team members. Inspiring a productive, efficient, team oriented and enjoyable work environment.
• Maintain continuous dialogue with sales team to plan for all upcoming events and prepare for any challenging logistics or unusual equipment needs as necessary.
• Cooperate with venue operations, culinary and guest services team to ensure seamless event execution.
• Oversee the annual performance review process for banquet managers and team members.
• Ensure all company service standards and guidelines are followed.
• Enforce adherence to company policies and coach & counsel team members as appropriate.
• Partner with the People & Culture team to recruit team members as necessary.
• Maintain relationship with temp staffing agencies and ensure the quality of staffing being provided meets our service standards.
• Perform various administrative functions, some listed above, including but not limited to oversee payroll, maintain an employee index, manage incentive programs, and update staff manuals.
• Manage an agenda for a weekly one-on-one meeting with the Executive Director of Operations.

Qualifications:

• Minimum 5 plus years of operational experience in high volume, quality-oriented hotel, catering or banquet facility, or country club. With 2 of those years as a senior manager or director.
• Must have experience managing managers. Team oriented manager and motivator.
• Any combination of education and experience equivalent to graduation from college or any other combination of education training or experience that provides the required knowledge, skills, and abilities.
• Able to work flexible schedule to accommodate business levels with a high energy level and stamina. This regularly includes nights and weekends.
• Strong leadership and management skills working with a variety of employees at different skill levels with various backgrounds.
• Comprehensive knowledge of Food & Beverage Operations, service standards & Guest relations
• Ability to communicate effectively with associates, management, clients, and vendors.
• Ability to handle multiple tasks at once and works effectively under pressure while maintaining and even temperament.
• Strong organizational skills, detail oriented.
• Ability to troubleshoot and is a creative thinker. Has innovative ideas and implements them.
• Good decision maker and proactively adjusts as needed.

Other Responsibilities:

• Always maintain professional appearance and behavior.
• Know and follow all Pier Sixty emergency, safety, and health procedures.
• Follow Policies and Procedures in training manuals and Team Member handbook.

Email us at:

[email protected]

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