We are seeking an experienced host - come join our team at Mosaic Hollywood, located inside The W Hotel!!
Pay Rate: $16.78 plus tips
Essential Job Function:
Responsible for greeting guests at the door, seats and presents clean menus to guests in a friendly, professional and quick manner.
Responsibilities:
- Greets and seats guests, presents menus to guests, informs them of specials
- Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations
- Takes names on a waiting list
- Clear view and understanding of running the floor
- Takes guest information and quotes wait times to guests accurately when tables are not immediately available
- Cleans, organizes and stocks menus at the host area
- Answers phone and answers questions concerning the menu, restaurant, and reservation inquiries
- Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience
- Fills to-go orders, if applicable
- Maintains restrooms throughout shift
- Sweeps foyer and front entrance area frequently
- Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant
- Report to work in a neat and clean uniform; well-groomed hair and personal hygiene are essential
- Talking to customers about menu to keep engaged and enjoying themselves
Experience:
- High school diploma
- 1+ year experience working in a high volume restaurant
- Experience working with an online reservation system
- Strong customer service and interpersonal communications skills required
- High level of reliability
- Must be able to stand for an 8-hour shift
Schedule:
- Weekdays
- Night shift
- Day Shift
- Weekends
- Holidays
Benefits:
We are committed to providing a comprehensive benefit programs that offers you choices for your physical, mental and financial wellness, creating value in your most important.
