We're looking for passionate food lovers for our counter service restaurant.  Tortello is a Wicker Park neighborhood experience focused on artisanal handmade pasta and a modern take on the Italian café.  This role can include on any given shift taking customer orders, preparing classic Italian espresso drinks and cocktails, running food & clearing tables, preparing delivery orders, and above all providing an excellent guest experience.  As part of a small staff, you’ll have the ability to stretch and grow.  The warmth of Italian-style hospitality is a must – we want guests to feel like they’ve walked into a little slice of Italy.  You’ll pass on your passion and knowledge of our simple authentic Italian menu and products to our customers. 

Tortello is committed to preserving a positive, inclusive, collaborative, problem-solving and kind culture. A Michelin Bib Gourmand 2022 winner, Jean Banchet Award nominee in 2020, and named one of the best new restaurants of 2020 by Chicago Magazine, we are humbled by the welcome we have received and cannot wait to continue to grow on this journey together. 

Grazie

Michelin Guide 2022 & 2023
https://guide.michelin.com/en/illinois/chicago/restaurant/tortello-pastificio

Jean Banchet 2019 nominee for Best Counter Service

Chicago Magazine, Best New Restaurants, April 2020

Chicago Reader review, https://bit.ly/2Yg65ye

Fooditor feature, https://bit.ly/3aJmv4M

TimeOut Chicago review, https://bit.ly/2VLYpBX

http://www.chicagomag.com/Where-to-Eat-in-Chicago-Right-Now/

Responsibilities Include

• Ensure overall customer satisfaction for dine-in and delivery customers
• Operate POS system to scan merchandise and process sales transactions
• Provide intimate knowledge of the fresh pastas to take home as well as the dine-in menu, package up take away items
• Run food & clear tables
• Perform barista duties
• Craft a handful of classic Italian cocktails as well as pour wine/beer
• Restock retail goods
• Run the floor to keep Tortello running smoothly
• Clean, maintain and organize work areas

Requirements

• Must be 21+ to handle alcohol transactions
• Able to work independently
• Must be able to lift up to 40 pounds
• Strong communication skills
• Passion for high-quality goods, especially in food and beverage
• Punctual and reliable
• Previous retail, barista or customer experience is a plus, but not required

Compensation details

Competitive hourly rate +tips

We are an Equal Opportunity Employer

Required Skills

Ability To Lift 40+ Lbs

Basic Floor Service

Beer Knowledge

Coffee Knowledge

Craft Cocktail knowledge

Wine Knowledge

Customer service

Experience in a High Volume Environment

Food / Beverage Pairing

POS Systems