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FINANCIAL • Perform the daily responsibilities of the job within the scheduled time. Do not hit overtime without prior approval from management, and take a break within the expected time range.OPERATIONS • Complete all daily duties with excellent examples of workmanship, guest relations, and communication with the Café Manager• Maintain a clean and organized station• Understand and be able to effectively & accurately communicate with guests about all food, pastry and beverage items - including properly identifying and flagging allergies and dietary restrictions• Warmly greet & assist guests and anticipate their needs• Leave your station clean and ready for the PM crew to take over• Maintain stocked/consolidated pastries, to go supplies & plates• Prepare the guests for ordering by answering questions, making recommendations, serving pastries and ushering guests to the register • Maintain a full, clean & organized ice cream case - communicate with Pastry to replenish flavors as needed, alert Manager of flavor changes to adjust paper & window menus• Finish deep cleaning as schedule
SERVICE STANDARDS • Execute service standards and ensure utmost guest satisfaction • Continually offer new ideas for the service of guests and staff education • Maintain the standards of the restaurant with an attention to detail GUEST RELATIONS • Be ready and available to assist all guests with anything they might need, anticipating these needs before the guest has to askQUALIFICATIONS• Is legal to work in the US • Is fluent in English• Has exceptional people skills & genuinely enjoys food and drink• Is able to lift at least 25lbs• Is able to work with a sense of urgency in a team-oriented environment
Compensation: Hourly ($16.78) plus tips
Benefits & Perks: Health Insurance, Dining Discounts
1 Employee RecommendationSee Details
Part of Sprout LA
Chefs Walter and Margarita Manzke bring local ingredients to diners in a relaxed yet refined space a bakery, breakfast, lunch and dinner.