Two of New York City’s most beloved chefs—so beloved that you don’t need to use their last names for people who care about food in town to know who you are talking about—they’e just The Franks—will finally bring their most legendary concept, the modern Italian-American restaurant Frankies Spuntino, to Nashville, the most exciting food scene in the United States.

A New York City classic, Frankies 457 Spuntino has served impossibly delicious, effortlessly elegant takes on Italian-American cuisine for nearly two decades. It’s a place noted for its warmth, kindness, and feeling—a reflection of its beloved chef-owners, Frank Castronovo and Frank Falcinelli. New York Times editor Sam Sifton, in his final review as restaurant critic for the paper, wrote, “The best meal I had on the job? It was in the garden of Frankies 457 on a summer evening. Nothing was wrong. Everything was right. It would have been nice if it could have gone on forever.”

Frankies Nashville is hiring an Assistant General Manager to join our opening team and work alongside Managing Partner John Burns Paterson. Do you love Italian-American cuisine, are you passionate about hospitality, have a positive attitude & a desire to work with one of the best teams in the business? If so, we'd love to hear from you.

Who Will Love This Job

• Experienced leader who is passionate about food, beverage, and hospitality—particularly wine. 
• Pro-active problem solver who is comfortable in a fast-paced environment
• Authentic hospitality professional driven to provide guests with excellent experiences
• Effective and responsive communicator who is adept in conflict resolution
• Team player with a positive attitude and willingness to roll up their sleeves
• Hands-on mentor who is enthusiastic about leading and developing a team

What You’ll Do

• Oversee the day-to day operations of the restaurant’s dining and takeout/delivery operations alongside Managing Partner
• Manage proper operating standards for the restaurant, including all food safety and labor compliance in collaboration with the Executive Chef, Managing Partner, and the Franks
• Ensure an excellent and warm service experience for all guests, responding positively and promptly to guest concerns and complaints
• Drive standards of service and provide continuous support to all service staff, actively participating in service as needed
• Always ensure excellent maintenance and cleanliness of the restaurant
• Ensure the restaurant is staffed effectively to execute all service standards
• Properly open and close physical operation, including all financial reporting necessary
• Supervise all menu updates across the operation as needed, including printed, online, delivery and POS menus
• Assist Managing Partner with all technology needed to execute daily operations, including POS, delivery, and scheduling/time & attendance platforms
• Conduct monthly inventory of all small wares needed for service, order as necessary, and ensure all items are stored and maintained properly
• Work with management team to inspire, engage, and educate all staff including weekly and monthly education
• Recruit, train, and schedule Front of House staff, assisting the Executive Chef for Back of House staffing needs
• Maintain accurate records and reporting for payroll, corrective actions, etc.
• Achieve weekly sales goals set in collaboration with the Managing Partner

You Should Have

• Minimum of 2 years experience in a leadership position at a restaurant
• Expert food and beverage knowledge
• Excellent problem-solving and conflict management abilities
• Excellent written and verbal communication skills
• Proven ability to teach and mentor employees
• Outstanding communication and organizational skills with proficiency in Google Docs
• Flexible work schedule with ability to work nights, weekends, and holidays
• The ability to meet the physical demands for this position, including: seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours.

Benefits 

We offer a full slate of benefits, including competitive salaries, health insurance, dental insurance, vision insurance, paid time off, commuter benefits, 401(k) plan, and dining discounts.