As a leader within Giorgio Armani Corporation, you will be responsible for driving sales and act as a brand champion for the restaurant location. You will collaborate with a strong team to ensure the business operates efficiently and effectively. Your ability to combine entrepreneurial spirit, passion for fine dining experience and service/wine knowledge will be key in driving results.

As the Floor Manager you will be responsible for assisting the Restaurant manager and Assistant Restaurant Manager in the development of business strategies focused on how profitability and forecasted growth will continue to build the brand identity. You will be accountable for the client experience and floor management.

To succeed in this role, you will need to be a business-oriented leader who recognizes the changing market dynamics and will contribute to the restaurant’s overall strategy in a collaborative way with the other members of the management team. You will be responsible for maximizing the client experience, and enhancing the talent management within the restaurant. You are willing to lead by example, be intellectually curious, strategic and be skilled at influencing others. Your strength in thought leadership, change management and collaborating with a team through ambiguity will be key to your success.

Our team mission is passionately conveying the vision of Giorgio Armani.

• Accountable for the service structure within the Ristorante dining experience while present on the dining floor
• Responsible to achieve sales plans and profitability expectations for the short- and long-range objectives
• Assist the Ristorante Manager in leveraging awareness of market, competitors and local client activation strategies to analyze business relative to competitive landscape and local trends

• Manage the customer experience and handle any inquiries
• Food and beverage subject-matter-expert (SME) to support a smooth and memorable client experience
• Collaborate with the Ristorante Manager to implement exceptional service
• Responsible for greeting and client facing during special events, VIP, promotions, etc.

• Foster a culture of engagement and empowerment that values inclusion and diversity
• Collaborate with Human Resources to ensure teams are built for success and have strong performance management routine
• Demonstrates fair and consistent management practices that are aligned with company expectations
• Responsible for the end-to-end management of new associates
• Ensures that all global and local training programs, including Everfi, Compliance, Worker’s Comp programs are executed

• Ensures the visual representation of the Ristorante reflects company standards
• Partner with Public Relations in coordinating and securing press for special events
• Preserve the integrity and ensure flawless execution of company identity and strategies

• Supervises the host with reservations, floor timing management, menus, and seating charts
• Partner with the Executive Chef and the Restaurant Manager of the Ristorante with event planning and large gatherings
• Accountable for liaising health inspector visits to the Ristorante and providing all necessary information to maintain high grade scores
• Ensure that the dinning room is set up to the company standards at all times
• Partner with the Restaurant Manager on scheduling needs
• Perform all duties related to Ristorante opening and closing

• Preferred experience of Italian Wine Knowledge
• Minimum two  (2+) years of experience in similar restaurant role with at least 1+ year of management experience
• Post-Secondary degree preferred
• Experience with fine dinning required
• Established strong network in the Restaurant community
• Excellent communication (verbal and written) skills
• Proficiency with Restaurant Systems (Micros, Opentable, 7rooms) and Office programs, i.e. Excel, Word.
• While not required Spanish or other language skills are considered a strong asset