Tasks and Responsibilities:

1. Work collaboratively with the Restaurant Manager / Kitchen manager/ Beverage Manager/ Human Resources to lead and develop an exceptional team
2. Assist with streamlining communication channels, and ensure departments are aligned with business goals 
3. Assist Management with Interviewing, selecting, training, scheduling, coaching and supporting staff, to ensure they are successful in their position, and perform in accordance with company standards. 
4. Drive sales and revenue utilizing superior floor management skills by coaching and motivating staff, and assist with guest service to ensure excellent standards of service are met
5. Monitor property condition, cleanliness, quality of product, and service. 
6. Ensure that operating objectives and standards of performance are understood and owned by staff, and that a system is in place for effective communication.
7. Act as a liaison between the front and back of house wherein a positive work environment can prosper
8. Conduct / participate in pre-shift meetings to educate staff on menu items, and selling techniques
9. Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained. 
10. Monitor guest feedback and communicate findings to staff and train on best practices accordingly.
11. Attend weekly manager meetings, and monthly P&L meetings 
12. Adhere to all company procedures as it pertains to personal appearance, attendance and conduct
13. Ensure DOL/Health Department compliance as it pertains to the operation.

Skills

1. Team Development and Training
2. Strong leadership
3. People skills 
4. Delegation 
5. Organization 
6. Customer service 

Key competencies

1. Teamwork
2. Orientation to results
3. Communication
4. Leadership
5. Problem solving 
6. Decision making 
7. Planning and organizing
8. Attention to details 

Position Requirements 

1. Minimum of 2 years experience in the hospitality industry, with an emphasis on food and beverages.
2. In-depth knowledge of the food industry.
3. Strong working knowledge of related computer software, including restaurant management software
4. Bi-Lingual English / Spanish a plus

About Casamata Group