JOB OVERVIEW

Provide fast and courteous service of food and beverages to members and ensure quality of food and beverage presentation per established standards.

ESSENTIAL DUTIES

• Alert management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total member satisfaction.
• Prepare food and beverages for service to club members and present food according to established health and presentation standards.
• Greet all members and take beverage and food orders in a prompt and professional manner.
• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
• Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift.
• May assist with other duties as assigned.
• The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

• Basic reading and writing. Food service experience with general knowledge of restaurant operations.

This job requires ability to perform the following:

• Constant walking and standing
• Handling food objects; plates, trays, glasses, etc.
• Bending, stooping, kneeling

Other:

• Communication skills are utilized a significant amount of time when interacting with members, wait staff, cooks, and supervisor.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.