Located along the East River and situated in an open-air concept, Pearl Alley welcomes those to nestle in and enjoy one of the many outstanding offerings throughout the day. With sweeping views of the Brooklyn Bridge and beyond – the bespoke venue features expertly made cocktails, designed for leisurely drinking as well as a selection of food, made to complement each of the drinks served. While the cocktails are the main event at Pearl Alley, a selection of food is also be available through contactless ordering at various kiosks, with both sweet and savory options, some available as grab and go.

POSITION SUMMARY

Server Assistants are responsible for ensuring guests have a positive experience by exhibiting unsurpassed hospitality.  

ESSENTIAL JOB RESPONSIBILITIES

• Deliver a fantastic food and beverage dining experience to all guests
• Maintain dining ambiance with an enthusiastic and graceful attitude
• Assist servers by clearing tables, setting tables, refilling beverages and dishware; Attend to guest requests
• Ensure consistent communication with staff members, management, and the kitchen during service
• Ensure the area is well stocked, and maintain the cleanliness of the workspace throughout the shift
• Actively participate during line up

• Professional demeanor, polished appearance with the ability to exceed guest's expectations

• Maintain impeccable standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service
• Adhere to sanitation, safety, and alcohol beverage control policies
• Complete all assigned side work relevant to guest interactive service, in compliance with 80/20/30 rules
• Follow all company policies, procedures, and guidelines
• Consistently report to scheduled shifts on time and ready to work in proper uniform
• Operate ethically to protect the assets and image of the company
• Performs other duties and responsibilities as per business need

KNOWLEDGE, EXPERIENCE AND SKILLS

• 1+ year Server Assistant/Busser experience in a high-volume setting restaurant
• Personable demeanor, instinctive nature
• Ability to think quickly and multi-task in a fast-paced environment
• Ability to communicate effectively and eloquently, both verbal and written
• Ability to take direction and execute
• High standards for cleanliness of workspace and service areas
• A desire to advocate on behalf of the guest as well as notice and pursue when a guest is dissatisfied

• Professional demeanor, polished appearance with the ability to exceed guest's expectations

• Ability to work in an ever-changing environment
• Ability to work both independently and in a team environment
• Strong work ethic and customer-focused approach
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Must be passionate, entrepreneurial, and dedicated to success

PHYSICAL REQUIREMENTS:

• Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. 
• Must be able to lift and carry up to 50 lbs; Ability to stand for prolong periods of time and climb steps regularly. 
• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 

COMPENSATION 

The base pay range for this position is paid a minimum wage and a tip credit is taken when applicable. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc. 

Creative Culinary Management is an equal opportunity employer.