Position Title: Cocktail Server   

Reports to:   General Manager and FOH Managers

Date: June 19st, 2021

Position Summary:

Lúm is a mood-driven, intimate speakeasy and lounge inspired by Tulum currently hiring cocktail servers. We are looking for passionate and dedicated servers who can sell alcoholic drinks and small bites in a professional manner according to Richard Sandoval Restaurants standards. We expect our candidates to come to work with eagerness and interest in attending to our guests’ needs. Attention to detail as well as an enthusiastic and polite demeanor towards guests is essential to our mission in enhancing the customer experience.

Tasks and Responsibilities:  

• Must be able to pass Responsible Service of Alcohol Test.
• Serve a set number of tables, as determined by management.
• Complete knowledge of RSR Restaurant’s food and beverage preparation.
• Ability to sell alcohol and food items.
• Able to use a computer
• Able to interact with guests in a friendly/fast manner.

Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.

• Clear and reset tables.
• Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
• If consuming alcoholic beverages, observe guests behavior, count number of drinks served, and if you feel they should not drive, offer a taxi. Don’t hesitate to ask a manager to intervene.
• Ensure guest’s complete satisfaction and strive to exceed guest’s expectations.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Other duties as directed.

Essential physical requirements

• Able to work standing up and walking during entire shift.
• Able to continuously reach, carry, lift, bend, stoop and wipe
• Pulling and pushing up to 50 pounds
• Common hazards include but are not limited to burns, falls, slipping, tripping and cuts.
• Personal hygiene is a most plus frequent washing of hands is required
• Must be of legal age to serve alcohol

Knowledge and Skills

• Must be able to suggestively sell food and beverage items
• Basic mathematical skills with the ability to make change
• Must be able to read and write
• Computer proficiency
• Excellent communication skills
• Multi-tasking and able to move in a fast-paced environment
• Knowledge of workplace safety procedures
• When applicable, must have licenses, certifications or registrations according to State requirements
• State health and alcohol compliance cards (if applicable)
• 3 years of experience as a server