Escape the bustle of the city and rediscover the romance of the sea at The Fulton, a restaurant from world-renowned chef Jean-Georges Vongerichten. The Fulton is the chef’s first seafood restaurant – located in an area of the city Vongerichten fell in love with when he first encountered the energy of the former Fulton Fish Market in 1986. With a hat tip to that history of The Seaport, the menu focuses on the best ingredients and the bounty of the ocean and beyond. With its waterfront setting the restaurant offers a singular New York dining experience, with patio seating and some of the best unobstructed views of the Brooklyn Bridge.
Servers are responsible for ensuring guests have a positive experience by exhibiting unsurpassed hospitality. Duties and tasks include:
- Present menus to guests and explain how various menu items are prepared by describing ingredients and cooking methods (make recommendations upon request)
- Take guests’ food and beverage orders on order slips and enter orders into POS for transmittal to kitchen staff
- Confirm minimum age requirements for consumption of alcoholic beverages
- Check-in with guests to ensure that they are enjoying their meals and take corrective action if any issues arise
- Prepare checks that itemize and total meal costs and collect payment
- Assist host or hostess by answering phones to take reservations or to-go orders, and by welcoming, seating, and thanking guests
- Perform cleaning duties, such as tidying up food server stations
- Stock service areas with supplies such as coffee, food, tableware, and linens in preparation for the next shift or large parties
- Provide guests with information about the Seaport, including giving directions
Desired Skills & Experience
- A minimum of two years’ experience working in a premium fine dining restaurant
- Desire and dedication to offer impeccable dining service
- Prior related experience requiring cash handling, excellent customer service, service recovery, and problem-solving skills
- Personable demeanor, instinctive nature, and ability to deliver world-class hospitality
- Ability to think quickly and multi-task in a fast-paced environment
- Ability to communicate effectively and eloquently, both verbal and written
- Ability to take direction and execute
- High standards for cleanliness of workspace and service areas
- A desire to advocate on behalf of the guest as well as anticipate guest needs
- Professional demeanor, polished appearance with the ability to exceed guest's expectations
- Ability to work in an ever-changing environment
- Ability to work both independently and in a team environment
- Strong work ethic and customer-focused approach
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Must be passionate, entrepreneurial, and dedicated to success
PHYSICAL REQUIREMENTS:
- Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Must be able to lift and carry up to 25 lbs; Ability to stand for prolong periods of time and climb steps regularly.
- Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
BENEFITS & PERKS
- Comprehensive medical, dental, vision and commuter benefits
- Employee discounts
- Professional growth and development opportunities
- Referral bonus
COMPENSATION
The base pay range for this position is paid a minimum wage and a tip credit is taken when applicable. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.
Creative Culinary Management is an equal opportunity employer.