Required Years of Experience
1 year
Job Details
A host sets the stage for the experience by making a positive impression. A host is defined as "a person who receives or entertains other people as guests".
Hosts are the first impression as guests are coming into the restaurant and have the very important job of explaining our unique service style in a friendly, fun and approachable manner. Hosts exemplify superior service and poise under pressure in their tone of voice, words and body language. They are the first impression and a lasting impression upon our guests and set the tone for their experience!
ESSENTIAL FUNCTIONS:
● To be an agent of hospitality and seek every opportunity to help guests have a positive experience following the host's steps of service.
● Smile, make eye contact, have good posture and a welcoming presence at the door.
● Collect, organize, clean and discard damaged menus. Stock the host stand with appropriate supplies.
REQUIREMENTS:
● Ability to work well under intense time pressure
● Excellent emotional control in fast-paced environments
● Ability to take direction and work in a team environment.
● Dedication to on-time arrival for shifts
● Upbeat and energetic attitude
● Responsible and trustworthy
● Attention to detail
● Experience with Reservation Software a plus.
**Open availability on Saturdays and Sundays is required.**
BENEFITS & PERKS:
● Flexible Schedule
● High Volume and Great Pay!
● Tuition Reimbursement
● Health and Dental Insurance option
● Paid Gym Memberships
● Paid Vacation
● Travel Vouchers
● Employee Discount
● Paid Time Off
The Whale Chicago is proud to be an equal opportunity workplace. We accept, celebrate and support the differences in people because it makes our team, the experience at our restaurants and the community in which we operate amazing.
Compensation Details
Compensation: Hourly ($19.00 - $20.00)
Benefits & Perks: Health Insurance, Dental Insurance, Paid Time Off, Commuter Benefits, Dining Discounts, Wellness Program, Working with a great team
Required Skills
Conflict Resolution
Customer Service
Events Management
Fine Dining Service
High Volume Service
POS Systems
Gallery
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Part of Legacy Hospitality
Our mission is to work together to provide people with an experience that is elevated beyond the ordinary. We strive to provide an adaptable environment where employees, and guests alike, will create great memories, enjoy the moment and make anticipated plans. We achieve this mission by putting our employees first.
