We are looking for a food runner to join our vibrant restaurant. You will perform a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and wait staff.
As a food runner, your ultimate goal will be to provide our guests with outstanding customer service and actively help to improve their overall dining experience.
Responsibilities:
- Deliver food orders from the kitchen to customers’ tables rapidly and accurately
- Act as the contact point between the Front of the House and Back of the House staff
- Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
- Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils, and napkins
- Serve welcome drinks and hors d’oeuvres, upon guests’ arrival
- Ensure food is served in accordance with safety standards (e.g. proper temperature)
- Check-in with customers and take additional orders or refill water, as needed
- Remove dirty dishes and utensils
- Answer guests’ questions about ingredients and menu items
- Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
- Make sure families with young children get kid's menus and special silverware sets
