The Polo Bar has openings for Hosts! Located at the corner of 5th Ave & E 55th St in the heart of Midtown.

Qualified candidates will be polished, professional and able to handle a vibrant and fast-paced restaurant with poise. This is a unique opportunity to join a driven team that maintains very high levels of service and guest satisfaction.

TITLE: Host
REPORTS TO: Maître d'; General Manager
FLSA STATUS: Non-Exempt

-------------------------------------------
* HOSTS *
1+ years NYC experience
Full time/Part time, open availability
-------------------------------------------

Position Summary:
Looking for Host Candidates with great potential for growth at The Polo Bar.
The Host coordinates dining room activities to assure quality service is provided to guests. The Host represents The Polo Ralph Lauren brand, and must always ensure that style principle is adhered to. Candidates must have a sincere desire to make guests feel at home and a non-stop drive to deliver outstanding service. High volume experience is preferred and a polished appearance is required

Essential Duties and Responsibilities:
• Meet and greet customers promptly, courteously, and graciously, addressing customers by name whenever possible.
• Learn the locals’ names and recognize them when they come to the restaurant.
• Escort customers to tables and provides menus.
• Manage notes in Open Table.
• Maintain knowledge of the menus, menu ingredients, and daily specials.
• Manage the door; as appropriate; inform customers of approximate wait time and where they can wait for their table; inform customers when their table is ready.
• Manage customer complaints and dissatisfaction in a prompt and professional manner; inform manager of complaint.
• Being proactive to anticipate customers’ needs by constantly scanning the room.
• Respond properly in any dining room emergency or safety situation.
• Monitor dining room serving stations for neatness and cleanliness.
• Inspect menus and lists to ensure their condition and appearance.
• May perform other duties as assigned.

Experience:
At least two years of experience working in a Host or Maître d' Position a must. Experience with Open Table and Resy a plus.

Skills:
Must have an affinity to provide excellent customer service. Must be able to communicate effectively and professionally with guests. Must maintain professionalism in high stress situations.

We offer a competitive compensation package including:
Medical Insurance
Dental/Vision
Paid Vacation

If you are a highly motivated candidate looking to further your career in the hospitality industry, and you have a passion for food and beverage, we would love to hear from you.


-----------------------------------------------------------------------
Inspired by classic New York establishments and Ralph Lauren's love of gathering around the table with family and friends, The Polo Bar offers a casual yet refined setting for food and drink in the heart of NYC. From the Henry Koehler polo match-inspired mural on the exterior to the saddle leather and equestrian art inside, the restaurant pays homage to the distinguished sporting lifestyle long synonymous with the Ralph Lauren brand.

-----------------------------------------------------------------------
THE POLO BAR is managed and operated by F&B Management Company APICII (www.apicii.com). We are an EOE and we enthusiastically celebrate the power of diversity.

-----------------------------------------------------------------------