***THIS ROLE IS LOCATED at one of our Portfolio locations***
Afterbar (Canal St. Eatery & Market)
320 S. Canal St.
Chicago, IL 60606
https://www.canalstreetchicago.com
Spearhead Hospitality is a Chicago based boutique hospitality management company with a portfolio that includes the Robey Hotel, Chicago Getaway Hostel, and Canal Street Eatery & Market with a potential of additional properties under management. THIS IS A MONDAY-FRIDAY POSITION, FEW WEEKENDS FOR EVENTS!!!!!
We are looking for those who deliver attentive service and strong leadership skills. You'll need an ability to create a motivating work environment, have a strong passion for excellence, and quality guest service.
Duties & Responsibilities:
- Assists the Operations Manager in managing service staff engaged in preparing and serving food and drinks
- Assists in training workers in service, sanitation, and safety procedures
- Assists in compiling and balance cash receipts at the end of the day or shift
- Conduct pre-shift meetings with staff members in absence of the Manager
- Perform various financial activities such as cash handling, deposit preparation, and payroll.
- Resolve customer complaints regarding food service
- Assist in controlling inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel
- Assist in purchasing supplies and equipment needed to ensure quality and timely delivery of services
- Observe and evaluate workers and work procedures to ensure quality standards and service
- Schedule associates to ensure adequate staff in absence of the General Manager
- Any and all job duties as assigned
Qualifications:
- 1-4 years related experience and/or training.
- Attention to details to elevate the guests experience
- Strong leadership skills to guide and maintain high service standards.
- Available to work opening & closing shifts, holidays and long shifts if necessary.
- Impeccable hygiene with pride in appearance.
- Must be able to deal with guests in a professional manner, maintain a professional appearance and have a strong sense of urgency.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to speak effectively before groups of customers or employees of organization
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. WE DO NOT DISCRIMINATE WITH REGARD TO RACE, SEX, SEXUAL ORIENTATION, SEXUAL PREFERENCE, COLOR, NATIONAL ORIGIN, CITIZENSHIP, HANDICAP OR DISABILITY, AGE, VETERAN STATUS, MARITAL STATUS, PREGNANCY OR PREGNANCY RELATED MEDICAL CONDITIONS, OR ANY OTHER CATEGORY PROTECTED BY LAW IN REGARD TO ANY EMPLOYMENT DECISIONS.
