COMPENSATION + BENEFITS

• Competitive Salary
• Medical, Dental, Vision Plans
• Paid Time Off - Including Vacation, Sick and Mental Health Time Off
• 401(k)
• Employee Assistance Program - Counseling, Legal and Financial Services
• Employee dining and wine discounts

Our Community is our family. We love our town of Healdsburg, with its people, charm, and open arms. Our roots run deep in farming here, and we honor the land with our commitment to being sustainable, cruelty-free, plant-based, and farm-forward. 

Our Hospitality is at the heart of everything we do. We strive to be friendly and approachable, refined but never fussy. The goal is to provide extraordinary experiences at every level.

POSITION SUMMARY

Under the direction of the General Management team of Little Saint, the Floor Manager will work directly with staff, guests and the management team in creating memorable dining experiences for our customers, continually improving our quality of service, and help our team reach their full potential. The Floor Manager will assist in scheduling, training, procedure creation and adherence. This position requires a full-time commitment and open availability. 

QUALIFICATIONS FOR SUCCESS

• Experience in food and beverage and customer service 
• Willingness to continue learning about food and beverage
• Commitment to quality, excellence, and genuine hospitality
• Passion for creating unique guest experiences
• Ability to provide warm, humble, and knowledgeable service
• Exceptional listening and communication skills.
• Ability to walk and stand for extended periods, and the ability to lift up to 30 pounds
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays
• Polite and engaging
• Neat and well-groomed appearance
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment

KEY COMPETENCIES

• To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with leadership team and team members
• To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans
• To be an active listener, remaining present and open, providing verbal, non-verbal, and supportive feedback, and showing our respect and empathy to and for one another
• To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance
• To be flexible, responding quickly and positively to changing environments
• To maintain high team focus via cooperation and support to other team members in the pursuit of department goals
• To be a positive role model and demonstrate the ethos of Kyle, Katina, and the management team

Each of the items listed is considered to be an essential function of the role. However, this list should not be construed as an exhaustive list of all the responsibilities of the position. Vertice Hospitality reserves the right to alter the duties of this role.

Little Saint is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation in accordance with applicable federal, state and local laws.

Little Saint is committed to hiring a diverse workforce, sustaining an inclusive culture, fostering an environment of continual improvement, and offering opportunities for growth and career development.