Za Za Zá is now open in Frogtown neighborhood, and we’re looking for experienced hosts to join our team!

Responsibilities:

• Use Resy to manage reservations
• Meet and greet guests in an accommodating and friendly manner, as well as thanking all guests leaving the restaurant
• Understanding the flow of reservations/large group dining/private events to maximize the reservation book and accommodate walk-ins and last-minute seating requests 
• Understand the timing of service and how to read tables in order to accurately quote wait times for walk in guests 
• Understand reservations system and waitlist to ensure reservations are prioritized and seated in a timely manner
• Accurately identify VIPs and regulars and understand how to communicate those guests to the dining room staff
• Escorting guests into the dining room, ensuring cleanliness and accuracy of table set-up while doing so
• Assisting with re-setting the dining room as necessary in order to seat guests in a timely manner (this includes assisting with table adjustments are party sizes change) 
• Maintain friendly phone/email communication for guests seeking reservations and asking questions
• Maintain professional appearance and friendly attitude at all times
• Knowledge of Za Za Za and company FAQs for in-house guests and phone calls
• Reservation and table upkeep in Resy

Requirements:

• Restaurant experience
• Host experience
• Resy (or similar platform) experience
• Ability for stand for entirety of shift (5-8 hours)

This job description is not an exclusive list of all functions of the role. Other tasks may be asked to be performed as needed in the best interest of the business.