The Salt Line Ballston is seeking Host staff.

Ideal candidates obviously bring a natural welcoming positive energy and have strong guest service skills; are highly efficient and organized; are excellent team players; great attention to detail; are self motivated and pro active; and take a genuine pride in providing memorable guest experiences. 

Little bit about us: The Salt Line concept combines the spirit of a New England Style Raw Bar and Fish House with the  bounty of the Chesapeake and the energy of the Nation’s Capital. Building on the success of The Salt Line (DC), Long Shot Hospitality was thrilled to open its second The Salt Line in the bustling and energetic Ballston neighborhood. Opening in October 2021 to immediate accolades and success, The Salt Line Ballston has already established itself as a cornerstone of the Ballston dining scene and community. We are looking for experienced and enthusiastic hosts to join our team and be a part of the continued success for this exciting new addition to the growing The Salt Line family! 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Excellent phone etiquette and ability to manage multiple calls
• Takes accurate reservations using Open Table
• Calls customers to confirm reservations
• Answers the phones and relays efficient messages
• Greets guests with the upmost hospitality, leads them to tables, pulls out chairs, and provides menus after everyone is seated
• Ensures that tables are clean and properly set-up before seating guests
• Work with management to best strategize and maximize seating of guests 
• Makes sure that menus are clean and current
• Provides prompt, attentive, professional and friendly (smile)
• Acknowledges guests as they leave the property
• Acts as liaison between kitchen and dining room
• May operate cash register
• Maintains customer wait lists and quotes accurate wait times
• Attends required trainings and meetings
• Delivers an exceptional experience through outstanding hospitality and food service to the guests
• Maintains a clean and organized host stand
• Communicates immediately with management regarding any customer problem or complaint

Other Duties and Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Continuous Learning - Seeks feedback to improve performance
• Job Knowledge - Competent in using restaurant phone systems and Open Table software and restaurant table layout, etc.
• Use of Technology - Competently use Open Table software for seating customers
• Problem Solving - Identifies and resolves problems in a timely manner
• Customer Service - Responds promptly to customer needs
• Oral Communication - Speaks clearly and professionally
• Ethics - Works with integrity and principles
• Organizational Support - Follows policies and procedures
• Sales Skills - Maintains customer satisfaction
• Attendance/Punctuality - Is consistently at work and on time
• Dependability - Follows instructions, responds to management direction
• Efficient - Completes work in timely manner
• Safety and Security - Observes safety and security procedures
• Focus – Ability to perform job functions with attention to detail, speed and accuracy in fast-paced environment