McCalls' Catering and Events is looking for a dedicated Day-time Assistant Café Manager to operate and co-lead our Café team(s). We currently run seven high volume Cafés in San Francisco, and are looking to add a few more in the near future. We are a company with a reputation for high standards, client satisfaction and culinary delights. We have over 40 years of Business experience in San Francisco. Come join our amazing team of highly motivated, talented and experienced hospitality leaders.
- Responsibility of the Assistant Café Manager includes, but not limited to:
Partake in preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
Assist in ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
Taking inventory of café supplies and ordering new stock as needed.
Supports in Recruiting, training, and supervising café staff.
Resolving customer complaints regarding food quality and customer service.
Suggesting new menu items based on customers' preferences and feedback.
Engages in identifying strategies to retain and attract customers.
- Assistant Café Manager Requirements:
High school diploma or certification in business administration or business management is advantageous.
Management experience in the hospitality industry, minimum one year as Assistant Manager
A food handler's license and ABC certified
Good knowledge of food health and safety regulations.
Strong business acumen.
Solid management skills.
Strong organizational and time management skills.
Good communication skills.
Vaccination is a requirement of the job and accommodations due to disability or religious reasons will be evaluated in compliance with prevailing regulations.
Exceptional customer service skills.