About

MÍRATE Los Feliz is looking for a stellar assistant general manager. The sister restaurant to acclaimed Beverly Hill’s MÍRAME. Founded by Michelin starred Chef Joshua Gil and Matthew Egan, MÍRATE brings it’s signature contemporary California twist on Mexican cuisine, curated cocktail program, agave spirits, and Mexican wine bar. 

Chef Gil's ingredient driven menu embraces regional Mexican flavors using local and seasonal influences. The ‘farm to bar' beverage program offers a robust collection of Mexican spirits, notably mezcal and of course tequila. MÍRATE is committed to providing an experience that reflects the layered culinary history of both California and Mexico in an indoor/outdoor setting in the heart of Los Feliz.

General Description:

As an AGM you will report directly to the General Manager. You will be responsible for helping to manage on the floor, scheduling, opening/closing the restaurant, and helping to supervise employees, in a bustling restaurant setting.

Essential Job Function

Responsible for ensuring the restaurant is operating according to the standards, providing hands-on support from the beginning to end of the guest experience – with guests, the service team, and with the Back of House team. May be responsible for overseeing service of any portion of the restaurants operating hours, as well as share in administrative responsibilities.  This role is one of the public faces of the restaurant, and is expected to be active during service by providing hospitality, cultivating relationships, and directly addressing any guest issues or concerns.

Schedule:  

• Typically 5 days a week. The schedule will vary but includes weekends and holidays. 

 Specific Tasks:  As the Manager you will be responsible for: 

• Helping to manage the floor, including touching tables, running food, overseeing staff, and monitoring the door.  

• Opening duties including restaurant walk-thru to ensure the restaurant is ready for service, checking opening emails, conducting pre-shift with staff, and handling service demands as needed. 

• Closing the restaurant, including writing daily recaps, reconciling closing banks, and doing the final restaurant walk-through.   

• Helping to manage all employees, including assisting in training, support, performance management, and discipline. 

• Checking the reservation books and running the door when needed. 

• Participating in management meetings. 

• The manager needs to constantly move about the inside of the restaurant.

• Regularly communicate with employees and guests.

• Frequently move equipment weighing up to 25 pounds throughout the restaurant

Responsibilities

Shift opening and closing managerial responsibilities

• Financial/cash handling, operational administrative tasks, facilities/Health Department checks, and oversight of hourly employees
• Employee scheduling
• Oversee the FOH staff through all working hours - setting up for service, all service hours, and closing each shift according to restaurant standards
• Floor management: frequent decision making and troubleshooting, maintaining proper flow of service (at the door, on the floor, and at the pass), upholding service standards, product quality and cleanliness, continuous communication with kitchen and all FOH staff, guest interaction – ensuring service and food quality, cultivating relationships, resolving issues
• Assisting in training of all FOH hourly staff based on standards, directing staff and enforcing service standard, and administering FOH hourly disciplinary action as needed
• Maintaining reservations and reservation system
• Ensure guests enjoy the restaurant experience
• Attend all scheduled employee meetings and offers suggestions for improvement
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations

Skills & Requirements

• 2+ years of restaurant management experience required
• Strong service, food and beverage knowledge required
• Ability to lead with poise under pressure
• Detail oriented, organized and professional
• High volume, fast-paced, high profile restaurant experience preferred
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment
• Strong computer skills are a plus
• Knowledge of POS systems

Physical Requirements:

• Must be able to stand and exert well-paced mobility for up to 10 hours in length.
• May be required to lift trays of food or drinks up to 50 pounds
• Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks.
• Full Vaccination against COVID-19

Compensation Details

Compensation: Salary (Based on Experience)