NeueHouse is a work and social club where creatives and though-leaders gather and connect. Our community of members align in their ambition to live a creative life, supported by an elevated experience bringing work and social together through iconic buildings, timeless design, thought-provoking cultural programming and gracious hospitality. NeueHouse: Home of the New.
Our Hollywood House (HWD), which sits on Sunset Boulevard, is one of LA’s most celebrated buildings and occupies the original CBS Studio (the world’s first structure built intentionally for broadcast). Here genre- defining artists from Orson Wells and Lucille Ball to Janis Joplin, the Beach Boys, and Bob Dylan built their legacy.
Reunion Hollywood
A culinary program that embraces Mediterranean coastal flavors with a sharp focus on fresh simplicity. Produce empowered by restraint, showcasing vibrant colors and textures, your Reunion burst's you into a summer feeling that resonates as freedom, La Dolce Vita. An air of lightness emanates from the menu, the setting, and the service attention to detail. Friends reunite and fill their table with share plates of wood roasted peppers, wild figs, naturally cured prosciutto. A beverage program that celebrates crisp, dry and fresh new and old world wines with stemware to match, complimented by a world-class curated, bespoke cocktail program celebrating a regular seasonal shift.
The Role
Our Reunion Runners provide operational support to ensure that service excellence is delivered to all Members and Guests. The Runner ensures food is safely brought from the kitchen to the table as required, the delivery of food plates via hand or tray, table side food service, set up and pack down of bread stations, whilst always adhering to the Sequence of Service set by the Reunion leadership team. Runners represent Reunion with hospitality, warmth, and grace in every interaction.
Requirements
- 2 + years acting as a Runner or similar role in luxury hospitality, food + beverage environments.
- Supply our members and guests with in depth knowledge of all Reunion food menu items and ensure the quality of all food items delivered are consistently meeting the high standards set by the F&B leadership team.
- Take direction from the Executive Chef, Restaurant Manager or Service Captain, issuing appropriate items for the table, running food to sections, keeping server station's clean and clear at all times.
- Consistently following the Reunion Sequence of Service utilizing all proper procedures standardized by the Food & Beverage leadership team.
- Impeccable customer service by responding promptly to member/guest needs, always soliciting feedback to the F&B leaderships team to improve the delivery of service.
- Aid in station restocking and maintenance and the clearing tables in accordance with Reunion standards.
- React promptly and deal with any spillages or breakages – always communicating any service issues to the Service Captain or Restaurant Manager.
- Carry out all pre and post service procedures efficiently, making sure everything is put away and cleaned, sending relevant equipment to the kitchen porters, polish cutlery and restock stations, clearing and restock of linen bins.
- Ongoing attendance at scheduled team trainings to ensure detailed product knowledge, growth and professionalism.
- Decisive, accepting responsibility for making things happen, thinking ahead and developing contingency plans.
- Motivated and committed, approaching all tasks with enthusiasm, and seizing opportunities to learn new skills or knowledge to improve your performance.
- Flexible, responding quickly and positively to changing environments.
- Ability to remain calm and professional in a fast-paced work environment.
- Must be able to lift/move up to 10lbs, frequently lift/move up to 25lbs and occasionally lift/move up to 50lbs.
The anticipated hourly rate for this position is $18.00 an hour. NeueHouse is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may available.
COVID19: The health and well-being of our Members, guests and staff has been our number one priority and the guiding force behind all our decisions as we open our doors. We encourage you to learn more about our commitment to safety by reading the steps we have taken to ensure that all Members, guests and teams feel safe, comfortable, and secure, going forward on our website.
Diversity & Representation: NeueHouse is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.