John Fraser Restaurant group is looking for Dinner Hosts to join our team at La Marchande in the Wall Street Hotel. The Host is the first and last point of contact with the guest and is responsible for greeting, seating and saying goodbye to all guests as well as maintaining the flow of the restaurant during service. Must be naturally kind & gracious, able to work as a team, and have a deep love of hospitality. Applicants should have at least 1 year of experience in fine dining, fast paced restaurant environments.
Duties include but are not limited to:
- Orchestrate strategic seating plans
- Welcoming and seating guests accurately and professionally
- Understand tables configuration and optimization
- Managing coat check in a clean and organized fashion
- Identify guests in relations to their needs, regularity, and time of dining, food and drink choice, seat preference etc.
- Identify all regulars and VIP customers
- Review all names in reservations and ensure special occasions (birthday, anniversary, etc.) are acknowledged and the allergies are flagged
- Communicate with the manager continuously to update the table status
- Provide engaged, friendly, and attentive customer service to all guests inclusive of eye contact, respectable conversation and smiling
- Performs other related activities as assigned by Management
- Assist in various duties as needed
- Always exude and instill exemplary hospitality standards
- Maintaining a professional appearance
Requirements:
- At least 1 year experience
- Displays a pleasant and cheerful disposition
- Able to communicate professionally and effectively with both guests and staff
- Working knowledge of Resy or OpenTable
- Must have basic skills and be capable of operating department specific software and applications
- Available to work nights, weekends, and holidays if necessary.
- Must be able to stand and or walk for long periods of time without sitting.
Benefits:
We offer medical/dental/vision insurance, TransitCheck discount, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and JFR.
About JF Restaurants
JF Restaurants is a hospitality group rooted in collaboration and innovation, founded by restaurateur & chef, John Fraser. We create moments that move people by using food, beverage, hospitality, and design.
Chef John Fraser is the accomplished restaurateur behind many of Manhattan's acclaimed restaurants. For the past 10 years, Chef John Fraser has built a renowned restaurant group, garnishing industry wide recognition, multiple Michelin Stars and favorable accolades from the New York Times.
To learn more about our company, please visit www.jfrestaurants.com
John Fraser Restaurants is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.
