The Operations Coordinator is a critical role that assists the Senior Operations Manager and supports Rose’s at Home team through office administration, and hands-on assistance with packing, organizing, and carrying out day-to-day operations. 

This is a diverse position that requires an independent and responsible individual with an emphasis on teamwork. This person has incredible organizational skills and is detail-oriented. Their success relies heavily on spatial awareness, time management, and communication. 

Responsibilities include but are not limited to:

Operations

Home Delivery, Holiday Packages, Dinner/Wine Club

• Organize and pack daily orders for home delivery, holidays, dinner/wine club
• Print labels and label lids in coordination with production numbers
• Print and cut menus, stuff menus into envelopes
• Maintain organization of all printed material
• Set up and organize orders to include printing, cutting, and highlighting
• Double-check all packed orders to minimize mistakes
• Understand menus and allergy substitutions
• Ensure allergy menus and labels are correct
• Folding and assembling boxes as needed
• Create delivery routes using routific software
• Assist drivers with loading and unloading delivery vans
• Assist with pick-ups and deliveries as needed
• Format, print, and cut wine descriptions
• Generate a daily packing list for kitchen production numbers

Inventory

• Take inventory of packaging material, paper goods, office supplies, cleaning supplies, kitchen equipment, and service equipment on a regular basis
• Maintain cleanliness and organization of all packing and storage spaces including the wine/beverage room
• Daily Inventory of finished/packaged items in the walk-in 
• Check-in and put away orders for these items

Additional Responsibilities

• Assist kitchen with packing food items such as cacio kits and ramekins
• Make recovery deliveries or take a one-off delivery route if needed
• Assist with U-Haul pick up and drop off / van and truck rentals
• Understanding of dinner party supplies pack out and inventory 
• Polish silverware and glassware as needed for dinner parties
• Support Senior Operations Manager with any and all other tasks as needed
• Assume the responsibilities of the Operations Manager in his/her absence
• Any and all other responsibilities as assigned

Additional Skills

• Capable of working on your feet for extended periods of time
• Ability to lift up to 40 pounds
• Excel in time management, organizational, and coordination skills
• Basic computer skills to include printing, google drive, InDesign
• Ability to thrive in a fast-paced environment
• Self-driven and motivated
• Attention to detail
• Valid Driver’s License/ability to drive a delivery van

Work week shall take place Tuesday through Saturday from 8 am - 4 pm with flexible hours for holidays and large events.