Summary: Coordinates with Events and Catering Manager (ECM), assists with set up and break down of events and works with ECM on upcoming events by performing the following duties:
Duties and Responsibilities:
• First point of contact to respond to inquiries
• Schedules calls for potential inquiries
• Processes catering orders
• Meets with clients to show the event space and gives a walkthrough of Taverna
• Assists with setting up the event space, testing lighting, table set up & seat arrangement
• Maintains event calendar in Basecamp and creates menus for prefixed and buyouts
• Uploads all required documents to Basecamp
• Running general errands to aid the ECM and other members of the team
• Coordinates with the kitchen event/ large party menus
• Coordinates calendar
• Creates menu templates
• Assists with filing of menu and cc forms per event/ large party reservations
• Enters reservations • Books all media reservations sent by Currency
PR Qualifications:
• Excellent oral/written communication, coordination and organizational skills
• Ability to work evenings and/or weekends and pre-scheduled events
• Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customer’s needs at the forefront of every interaction.
• Excellent customer service skills
• 1-2 years experience in a fast past restaurant/catering environment
• Spanish speaking is a plus
• Experience with Resy
• Experience with Toast POS
• Experience with Microsoft Office (Word, Excel)
Skills:
Professionalism Planning & Organization Computer literacy Excellent multitasking and prioritization skills. Ability to work under pressure and remain calm Ability to be creative Ability to troubleshoot issues. Ability to be flexible Networking skills Forward thinking Excellent negotiation skills Ability to coordinate with other departments
Certificates and Licenses: Valid Driver's License Food handler certified ATAP/TIPS certified Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is frequently required to walk; sit and use hands. The employee is occasionally required to reach with hands and arms.
