Gabriel Kreuther, a Relais & Chateaux, Two Michelin-starred restaurant, is seeking passionate, experienced, and dedicated hospitality professionals to join our team. We are currently looking for an Executive Steward
Gabriel Kreuther restaurant provides the opportunity to work in an authentic environment alongside some of the most genuine and talented people in the hospitality industry.
If you are interested in joining our team, please send your resume.
We look forward to meeting you.
Job Description
Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.
Managing Day-to-Day Operations
- Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
- Monitors the inflow of ordered materials and the maintenance of current materials.
- Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
- Investigates reports and follows-up on employee accidents.
- Supervises employees ability to follow loss prevention policies to prevent accidents and control costs.
- Enforces proper cleaning routines for serviceware, equipment, floors, etc.
- Enforces proper use and cleaning of all dish room machinery.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Leading BOH Team
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures and maintains the productivity level of employees.
- Serves as a role model to demonstrate appropriate behaviors.
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Communicates performance expectations in accordance with job descriptions for each position.
- Establishes and maintains open, collaborative relationships with employees.
- Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
- Strives to improve service performance.
- Solicits employee feedback.
- Understands the impact of department's operation on the overall property financial goals and objectives.
Ensuring Exceptional Customer Service
- Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service.
- Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
People Management
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Recruits, interviews, selects, hires, and promotes employees in the organization.
- Trains employees in safety procedures.
- Provides feedback to individuals based on observation of service behaviors.
- Ensures disciplinary procedures and documentation are completed according to company policy
- Ensures property policies are administered fairly and consistently.
- Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage.
- Participates in employee progressive discipline procedures.