Job Description:

This role will support our full-service restaurant with the responsibilities of greeting, seating, managing the restaurant floor and maintaining the dining areas during operating hours. 

Hours of brunch operation: Wednesday through Sunday 8 am - 3 pm. 
Hours of dinner operation: Thursday, Friday, & Saturday 5 pm - 9 pm.

Essential Duties & Responsibilities:

• Must have open availability including mornings, evenings, weekends and holidays.
• Working closely with all Front of House and Back of House professionals as well as management to provide outstanding customer service to each and every guest from our community.
• Executing the craft of restaurant hosting to the highest standard.  
• Food and beverage menu knowledge and retention.
• Ensuring that the highest level of quality of product and service offerings is delivered to all guests, including personally interacting with all guests encountered.
• Maintain clean dining areas at all times.
• Work with BOH management to ensure that all food prep and storage areas are kept clean and organized.
• Help to ensure that the restaurant is compliant with all health and safety code requirements at all times.
• Organized cash handling.
• Flexibility to work a changing schedule, including early mornings, nights and weekends as these will be required on a regular basis.

Experience and Qualifications:

• 1+ years’ experience working in high volume restaurant environment is a plus.
• Experience with reservation software (Tock preferred).
• Part Time/ Non-Seasonal.
• Passion for excellence, superior service standards, and a positive attitude with a team player mindset.
• Ability to work under pressure with grace and ease.
• Love of exceptional food, modern drink, and exquisite style.
• Must have open availability including mornings, evenings, weekends and holidays.
• Must have a valid Food Handler Certificate for this role.
• Must be able to stand, walk and move during entire shift.

ABOUT SCRATCHBOARD KITCHEN:

Restaurant Concept:

Upscale casual restaurant located in the heart of downtown Arlington Heights serving simple yet elevated scratch-made breakfast, lunch, and dinner fare; coffees, fresh squeezed juices, and alcoholic beverages.

Our Mission is for our guests to know Scratchboard Kitchen as a haven where they will always be welcomed, where they can find carefully crafted and beautifully presented food & beverage offerings that are both nourishing and indulgent, and where they always experience excellent service that exceeds their expectations.