Viceroy Chicago, located at the site of the 1920's-era Cedar Hotel, among historic mansions and just steps to the Magnificent Mile and Lake Michigan, Viceroy Chicago offers a locally-inspired luxury experience with 180 guestrooms, including 18 suites.   Explore modern, Midwest flavors at the hotel’s restaurant or head up to the rooftop bar, pool and lounge, perched 18 stories high for a sweeping panorama of Great Lake views and Chicago’s iconic, soaring skyline.

General Responsibilities Include:

• Plan and direct the functions of administration and planning of the Somerset Restaurant to meet the daily needs of operation.
• Develop, implement and monitor schedules for the operation of all restaurants and bars to achieve a profitable result.
• Establishing and achieve predetermined objectives and desired standards of quality food, service, cleanliness, merchandising and promotion.
• Assist in the Development of modern management principles, i.e., budgeting, forecasting purchase specifications, portion specifications, menu abstracts, etc.
• Plan and administer a training and development program within the department which will provide well-trained employees at all levels.
• Oversee departmental matters as they relate to federal, state and local employment and civil rights laws.
• Facilitate orientation program for colleagues to receive appropriate job skills training to successfully perform job duties. Proficiency
• Protect establishment and patrons by assuring adhering to sanitation, safety, and alcohol beverage control policies.
• Will lead in employee relations and documentation in accordance to hotel policy and under supervision of the Director of Food & Beverage.
• Due to the nature of the hospitality industry, he/she may be required to work varying schedules to reflect the business needs of the hotel, guest or groups based on operational needs.

Skills/Knowledge Required:

• Excellent Communication skills
• Be able to effectively present information to customers, clients and other colleagues.

• Must be service oriented and be able to multi-task

• Must have knowledge of Food and Beverage operations and health and safety standards.
• Must exhibit an approachable and authentic engaging demeanor
• Strong organizational and problem solving skills

• The ability to motivate and inspire others to work cooperatively to achieve a designated goal

Physical Requirements:

• Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 8 hours in length. Length of time of these tasks may vary from day to day and task to task.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Must be able to lift up to 30 lbs. on a regular and continuing basis.
• Must be able to lift trays of food or food items weighing up to 30 lbs. frequently.
• Must be able to push and pull carts and equipment.
• Requires grasping, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
• Talking and listening occur continuously in the process if communicating with guests, supervisors and subordinates.

Qualification Standards:

Education: Bachelor’s Degree in Hotel Management preferred. High school or equivalent required.

Experience: 1-3 years of previous restaurant management experience required.  Experience in a luxury hotel/resort background preferred.  Experience in a pre-opening environment strongly preferred.

Grooming: 

• All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided)

EEO

Viceroy Chicago participates in the Department of Homeland Security's E-Verify program to verify the employment eligibility of all newly hired employees.  Please review this important notice:

                                         https://e-verify.uscis.gov/.../EverifyPosterEnglish.pdf