About Us
Rule of Thirds is a Japanese restaurant inspired by neighborhood izakaya. Culture at the cross section of Greenpoint and Williamsburg, Brooklyn. Chef JT Vuong and Sake Sensei George Padilla celebrate “mottainai”, the Japanese theory of mindfulness, resourcefulness and intention.
What We Offer
We offer a competitive salary, commensurate with experience, alongside PTO, a 401(k) and a complete medical, dental, and vision insurance package.
About This Role
The Guest Experience Manager actively leads by example, inspires, and teaches skills that will elevate the guest experience, their teams, their restaurant, and ultimately Sunday Hospitality as a company.
Specific job duties include, but are not limited to:
- Works with the General Manager, management team, and front door team to develop and execute strategies to achieve operational and service goals at the restaurant level
- Acts as the face of the business, drives service, and delivers on SHG hospitality standards; responsible for working the reservations book and touches tables at every service to cultivate regulars
- Participates in weekly manager meetings
- Ensures consistent execution of food, beverage, service, and hospitality that aligns with SHG values
- Proactively manages prime costs in conjunction with the GM, with an eye on the daily & weekly projections and budgets
- Helps to creates a talent pipeline of lead FOH and BOH team members
- Ensures that operational and training standards are consistently followed and executed by the entire restaurant team
What You Bring
- Minimum of 1+ years’ experience in a senior management position overseeing a full-service restaurant
- Maitre D' or similar experience required
- Experience with Resy or a similar reservations software required
- A passion for excellence in hospitality
- Bachelor’s Degree preferred
- NYC Food Protection Certificate (Food Handler’s) required
- Proficiency in a variety of technology systems, including Microsoft Office (Word, Excel, Outlook, PowerPoint) and POS
- Ability to effectively communicate verbally and digitally
- Ability to effectively solve and deal with a variety of changing situations under stress
- Self-driven, results-oriented, and proactive attitude
- A solid track record of leading high-caliber service
- Flexible work schedules: the ability to work night, weekends, holidays, as business permits
- The ability to lift, carry, push, or pull heavy objects, up to 50lbs
- Kneel, bend, or stoop, ascend or descend stairs; be on feet for extended periods of time
Sunday Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
