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Director of Sales
Private Listing
New York, NY

Full Time • Salary ($85k - $95k)
Expired: Apr 21, 2023

Sorry, this job expired on Apr 21, 2023. Below are other jobs that may be of interest to you.

Required Years of Experience

4 years

Job Details

Job Details:

We offer great benefits, stable scheduling, and much more. Qualified applicants needs to have significant relevent experience in a high-volume and precise environment. Applicants must be able to work and lead in a team environment, communicate well, as well as operate in a precise and efficient manner.


  • Ensures that all event and bar areas are setup/maintained and laid-out as designed and according to established floor plans and BEOs; 
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs; 
  • Ensures that all music and lighting is executed as per established standards and guidelines; 
  • Ensures that all furniture, fixtures and equipment in both front and back of house is maintained in a picture-perfect state of maintenance; 
  • Will coordinate repair and maintenance of all FF&E with director of restaurants, director of facilities, and outside vendors as required; 
  • Coordinates with Catering department in the set-up breakdown of all restaurant and bar spaces being used for events and ensures that all spaces are returned to their original condition and layouts 

Service & Product Development 

  • Ensures that all departments under his/her control are operating to the established standards and guidelines; 
  • Ensures that self and Events Captains are monitoring and correcting service breakdowns daily; 
  • Ensures aggressive floor presence for all managers including self; 
  • Ensures a pro-active approach to guest service from both managers and team members; 
  • Ensures the deployment of Service Recovery standards as required to ensure complete guest satisfaction; 
  • Ensures team member knowledge of all food and beverage menu items and upselling; 
  • Participates and executes in the production, supply and execution of all food and beverage menus; 
  • Fills in where needed to ensure guest service standards and efficient operations; 

Sales Related 

  • Develop action plan for continued check falls below budget; 
  • Develop action plan for upselling food and beverage items; 
  • Review Catering Banquet Event Orders, reviews with teams and implements accordingly; 
  • Ensures standards for handling of small groups are in place and actioned ; 


  • Ensures weekly food, beverage, supplies, china, glass and silver inventories are completed and updated; 
  • Ensures maintenance of established pars for all above items; 
  • Ensures timely purchasing of above items according to budgeted guidelines; 


  • Directs the hiring of all team members according to established standards; 
  • Hiring and HR compliance is done to standard; 
  • Responsible for ensuring successful training of new team members; 
  • Ensures all team members are fully trained and can perform Service Recovery; 
  • Makes employment and disciplinary (in cooperation with HR) decisions; 
  • Fill in as needed to ensure guest service standards and efficient operations; 


  • Schedules labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met; 
  • Reviews weekly forecast volume in covers; 
  • Reviews scheduled hours in line with volume range; 
  • Ensure all overtime is authorized; 
  • Decrease or increase staffing as required; 
  • Review weekly payroll for accuracy, team member attendance, correct payout of tips, etc.; 
  • Complete Absence Request Form for all approved benefit time and submit to Human Resources; 

Public Relations & Marketing 

  • Informs Executive team of any celebrities and VIP visiting the facilities; 
  • Ensures privacy standards are adhered to for visiting celebrities and VIP’s; 
  • Works in coordination with Director of Operations, PR Company, and Director of Catering in the execution of all high profile events in food and beverage spaces as needed; 
  • Is knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures; 
  • Fully understands and ensures compliance with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests; 

Safety & Security 

  • Is a member of the Safety & Compliance Committee; 
  • Ensures team members are fully conversant with Emergency Procedures; 
  • Monitors all front and back of house areas for safety hazards; 
  • Ensure the following is adhered to: Storerooms and refrigerators are locked; Back door(s) is/are secured, Overnight security procedures are established and performing their duty where applicable, Bar doormen are maintaining crowd control and dining room safety where applicable 


  • Understand completely all policies, procedures, standards, specifications, guidelines and training programs; 
  • Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment; 
  • Ensure service to all guests follows established standards, is consistent, efficient and courteous 
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner; 
  • Knows emergency procedures (including CPR) and work to prevent accidents; 
  • Knows and adheres to all liquor liability laws; 
  • Is knowledgeable of restaurant policies regarding personnel and administers prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures; 
  • Fully understands and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests; 
  • Performs other duties as directed by senior management. 

What we can offer you:

  • Competitive Salary plus Sales Commissions
  • Paid Time Off, according to NYC’s Safe & Sick Leave requirements
  • Pre-Tax Transit Discounts
  • Medical, Dental & Vision benefits
  • Employee Dining Discounts
  • Employer Led Trainings
  • Life Insurance & Long-Term Disability

Who you are:

  • You are passionate about the Hospitality industry and thrive in fast-paced environments
  • You have 3 years as Director of Events 
  • Exudes excellence in hospitality both for internal and external guests.
  • Excellent time management, organizational and problem-solving skills.
  • The ability to work independently or as part of a team
  • Analytical and organizational skills, as well as the ability to define and effectively solve a variety of changing situations under stress; ability to adapt and lead change.  
  • Must possess strong interpersonal skills and the ability to resolve conflicting interests with the goal of obtaining cooperation.
  • Ability to thrive in a fast-paced, entrepreneurial environment. 
  • Self-driven, results-oriented, and possesses a solid track-record of leading high-caliber, upscale restaurants.
  • Knowledge and skills in analyzing profit and loss statements and overall financial performance..


Essential Functions:

  • The ability to speak, understand, read and write in English
  • The ability to comprehend and follow written and verbal direction
  • The ability to understand basic math
  • The ability to work independently or as part of a team
  • The ability to lift at least 30 pounds on a regular basis
  • The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day
  • Adaptable in fast-paced and challenging work environment
  • Organized approach to projects
  • Able to take and give direction
  • Able to approach their work with a sense of ownership and work with a sense of urgency
  • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
  • Ability to perform essential job functions under pressure, maintain professionalism when working under stress
  • Demonstrate positive leadership characteristics, which inspire team members to meet and exceed standards
  • Polished personal presentation; grooming meets Company standards, as outlined by Employee Handbook
  • Strict adherence to posted schedule and clock in/out at times
  • Communicates information effectively and efficiently
  • Maintains general knowledge of the restaurant, location, transportation, management team, etc.
  • Ability to utilize traditional software programs such as Gmail, Microsoft Office (Word, Excel, Outlook, and PowerPoint), and any additional systems as needed
  • Participate in community events and ensure corporate social responsibility goals of Company are met
  • Attend mandatory meetings
  • Adhere to all HR policies and guidelines
  • Perform all other related and compatible duties as assigned by the Management Team

Compensation Details

Compensation: Salary ($85,000.00 - $95,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Wellness Program

Required Skills

Customer Service

Event Sales

Events Management



Can Lift Up to 50 Lbs

Attention to Detail

Catering Sales

Results Driven


Guest Relations

Managing Events

Office Suite Software

Ordering / Purchasing

Sales Skills

Vendor Management

Analytical Skills

Banquet Service Knowledge


Business Management Knowledge

Conflict Resolution

Coordinating Events


Ensuring Guest Satisfaction

Event Marketing

Event Planning

Financial Reports Knowledge

High Volume Service


Read more

View Job Description

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