Colette, scheduled to open in April 2023, is the first-of-its-kind, members-only club for business leaders. The Club features beautifully appointed private offices, conference rooms, meeting spaces, and lounge areas. It also features Coco's , an onsite restaurant and bar.

We are seeking an experienced Office Assistant who will be responsible for the day-to-day running of Colette to ensure we are providing our members with an exceptional member experience. The Office Assistant is expected to be on hand to ensure all requests are fulfilled and escalated appropriately to deliver a superior and timely service.  This position reports directly to the Office Manager.

Key Duties & Responsibilities

- Owner Relations – Act as the key point person on the floor of managing requests and appointing them to the appropriate teams, ensuring space is maintained to company standards, and maintaining overall owner satisfaction.
- Hospitality Services – Communicate with members through various channels regarding reservations, etc. 
- Greets members, and their guests, and direct/escort them to the appropriate room.
- Assist with printouts, send packages, provide office supplies, and all other owner-related requests on the floor.
- Office allocations and office setup - Ensure offices and conference rooms are set up prior to the owner’s arrival and based on their preferences.
- Owner Profile Management – Update profiles to personalize the owner’s experiences at Colette; favorite office rooms, water preferences, the staff they enjoy working with, etc. 
- Owner Issue and Resolution - Request Escalation – Reviewing all requests that come through and ensuring a rapid and efficient response.  
- Technology Assistance – Set up office and conference rooms with Apple TV, Video Conferencing, Zoom meetings, or any other technology-related requests. 

 Day-to-Day Support

 
Requirements: