Position Summary
The Floor Manager at Bar Pasquale is responsible for working closely with the Assistant General Manager, and Front of House Management teams to deliver high performance services, while also providing support and leadership to all hourly employees.
Ensure high performance while maintaining overall excellence & hospitality throughout each day’s service and business operations.
- Ensure excellent maintenance and cleanliness of the dining room at all times.
- Drive the standards for service & hospitality for all services at Bar Pasquale.
- When necessary, work to organize and complete the administrative setup and breakdown of service (including but not limited to creation of floor plans, menus, employee check in, employee cash outs, bank close out etc.)
- Maintain positive working relationship and act as liaison between FOH and BOH teams.
- Continuously provide support to all service staff and actively participate in the cycle of service as needed.
- Work closely with the Events & Reservations Manager and Executive Assistant to provide support for the Host Team during service. Assist in cultivating repeat guests.
Ensure knowledge of and adherence to all applicable laws, policies, and procedures.
- Adhere to and help enforce all Bar Pasquale guidelines and protocols as it pertains to personal appearance, attendance, and conduct.
- Complete all assigned administrative requirements accurately and on time.
- Work closely with all teams to ensure DOL/Health Department compliance as it pertains to the overall operation.
Continuously build a high-performance team.
- Provide leadership and guidance to the floor team by setting a positive example and professional accountability.
- Assist with uploading and coding of all Front of House invoices.
- Manage Front of House purchases and set pars/controls for all direct operating expense items.
- Keep the DHG Finance team apprised of any discrepancies or errors with all daily POS entries.
