Responsibilities
- Provide friendly and attentive service to all guests throughout the entirety of the visit
- Anticipate guest needs and note any preferences provided by the guest
- Prepare all drinks for retail and dining room, including batches for the retail counter
- Properly bag, box, and arrange to‐go food and pastry
- Perform sales transactions in accordance with Le Pain Quotidien cash handling policy
- Maintain and consolidate pastry display throughout the day
- Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
- Handle any guest situations with genuine empathy and elevate to a manager as necessary
- Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
- Keep all areas of the restaurant clean and organized by following cleaning checklists
- Responsible for answering the phone with proper etiquette; takes orders over the phone
Benefits
- Enrollment in Company-contributed health coverage plan
- Accrued Paid Time Off
- 401k with up to 4% match after one (1) year of employment
- Pre-tax commuter benefits (in applicable States)
- Team member discounts at all our brands
- 50% off Citibike membership
Qualifications
- 1 to 3 months of related restaurant experience or training
- Experience with POS systems, especially Toast, a plus
- Flexibility in schedule is highly preferred but not required
- Ability to be cross‐trained in all areas of the dining room and retail space preferred
- Ability to speak, read, and understand the primary language(s) of the work location
Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.
