Forte at Symphony Center is a Mediterranean contemporary restaurant, open Wednesday through Saturday with added hours for concerts. We are seeking servers to support busy concert shifts, primarily Thursday to Saturday in the evening. This is a part time tipped position. 

Essential Duties and Responsibilities:

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.
• Suggesting additional items that can be paired with entrees based on ingredients or flavor profiles to increase sales
• Explaining the menu and specials to customers and answering any questions they may have about them
• Providing outstanding customer service to each guest by answering questions about the menu, making recommendations, and suggesting food and beverage pairings based on individual preferences and tastes
• Taking orders and serving alcoholic beverages to guests who are of legal age to drink in accordance with state liquor laws
• Tableside wine service
• Properly coursing orders for timely service

Certifications & Licenses 

• ServSafe Food Handler Certification, BASSETT Certification 

Communication skills: Communication skills are essential for any server, as they allow you to interact with customers and relay information to the kitchen staff. You can use your communication skills to explain menu options, answer questions about the restaurant and take orders. You also use your communication skills to check in with customers throughout their meal to ensure they’re satisfied with their service.

Forte at Symphony Center is a part of Levy Restaurants.