Chef Driven Group is hiring a Front of House manager to join our growing team at an established neighborhood bistro on the UWS.
The FOH manager will be responsible for leading and overseeing our daytime service for breakfast, brunch and lunch. The ideal candidate is experienced in fine dining skills and enjoys interacting with clients, ensures staff is delivery high-quality service and upholding standards, and finding solutions. The ideal candidate enjoys a bustling environment, is a hands-on team player, and is a leader under pressure. Must have flexible schedule and available to work holidays and weekends.
Responsibilities:
- Managing the daily operations while maintaining a consistent management presence during service.
- Assists GM in service training across all FOH teams
- Proactively supervising the door team to ensure smooth cover flow
- Facilitate communications between FOH and BOH team
- Assists GM with overseeing on-going maintenance projects
- Proactive in controlling labor costs based on business flows
- Effective at resolving service issues, handling customer complaints, and problem solving
- Building relationships with our regular clientele and building new relationships
- Maintain a high level of hospitality and professionalism with each manager, team member, and guest
Qualifications:
- Appetite for hospitality and creating memorable experiences for our guests
- Management experience in a fine dining and/or upscale casual restaurant a must
- Fluent in both written and spoken English with strong communication skills
- Team oriented with a strong sense of punctuality, reliability, and professionalism
- Computer literacy and proficiency with Microsoft Office
- Demonstrate a sense of urgency, strong work ethic, ability to mentally prioritize and stay organized in a high volume atmosphere
- Wine Knowledge and experience with wine service a plus
- Be able to safely lift and easily maneuver items up to 30 pounds
- Be able to work in a standing position for long periods of time
Benefits
- Chef Driven Group is growing company with over 15 operating restaurants in NYC including Barbounia, Monterey, Cafe d'Alsace, 5 Napkin Burger chain, Playa Betty's. We are expanding year-on-year and plenty of growth opportunities
- We have a high management retentation rate and believe in work/life balance. Management schedule is no more than 45-50 hours per week and includes two consecutive days off.
- Salary based on 5 shifts per week. Management receives annual holiday bonus and additional shift pay
- Benefits package includes discounted Crunch Gym membership, 401K plan, group discount and management spending allowance, Health Insurance and Transit Commuter Benefits
