A Food Server is responsible for the experience of the guest. With full knowledge of all menus, food, wine, beer, and spirits, the restaurant server is also a representative of American Place Casino - Temporary.
Essential Job Functions:
- Consistently following established sequence of service to provide the highest level of service to our guests
- Building and establishing a personal clientele through guest interaction, name/face recognition
- Anticipating guests needs and responding appropriately
- Responsible for a cash bank to insure quick service for our cash paying guests
- Performing all opening and closing duties daily
- Maintaining cleanliness of shift area and service bar/stations
- Working as a team to insure the highest level of guest satisfaction
- Following all policies and procedures set forth by the company
- Following all health and safety regulations
- Communicating effectively with management and team members alike
- Maintaining the highest level of professionalism with both guests and team members
- Responsible to comply with all managers and direct supervisor requests
EDUCATION and/or EXPERIENCE:
Preferred: Bi-lingual a plus
CERTIFICATES, LICENSES, REGISTRATIONS: Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
KNOWLEDGE/SKILLS/ABILITIES:
Restaurant servers must possess a working knowledge of the systems used within our company. In particular the Food server must be proficient in the following:
- Opening and closing procedures
- Food knowledge
- Beverage knowledge
- POS System
- Cash handling procedures
