• Provide the highest and most efficient level of hospitality and customer service expected by our guests.
• Helps prepare room service trays with condiments candles napkins, service plates and utensils.
• Supports the restaurant servers by running the food from the kitchen to the table.
• Responsible for ensuring all side work is completed throughout the shift, including but not limited to polishing, silver and glass ware, certain roll-ups, ensuring water vases are full, reviewing par-levels, etc.
• Will expedite and ensure all food is up to par and consistent.
• Help monitor and observe guest’s dining experience to ensure guest are satisfied with the food and service and respond promptly and courteously to correct any problems.
• Maintain a level of knowledge of all menu items and beverage programs.
• Be a team player and assist others when and where necessary to ensure a seamless guest experience.
• Complete the setup and breakdown of a section, including detailed cleaning of the work area and surrounding areas.
• Working with servers to ensure that orders are completed according to request and on time.
• Maintain a safe and clean work environment.
• Report any damages, shortcomings, and disturbances to supervisors
• Ensuring that restaurant operation procedures and hygiene meet food safety standards and regulations.
• Ability to work a flexible schedule, including weekends and holidays.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant Manager.
• Any other duties assigned by Supervisor/Manager

Fundamentals

• Ability to maintain a friendly, cheerful, and courteous demeanor at all times.
• Education: High school diploma or general education degree (GED).
• Experience: 2+ years experience in a fine dining or upscale casual environment.
• Flexibility to work any shift, including evenings, weekends, and holidays.
• Excellent verbal and written interpersonal communication skills.
• Proficiency in English required. A second language is desirable.
• Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
• Ability to positively communicate and interact with all hotel departments.
• Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 40 lbs.
• Ability to stand for long periods indoors with a thematically climate-controlled workstation.
• Study Hotels is a drug-free workplace. Pre-employment drug test and background check required.

About Us

The Study at University of Chicago, the third property of the Study Hotels brand, is located on the Midway Plaisance in Chicago, Illinois.

The 167-room hotel features a full array of suites, including our signature Study accommodations, a 100 seat Restaurant/Tavern, 4,700 SF of banquet/meeting space including a 2,500 SF Winter Garden, specifically designed for social events, a state of the art fitness center. The hotel offers discovery and connection areas for purposeful guest interaction, including active gallery space, cultural programming, and unique touches such as custom writing desks complete with postcards to encourage guests to connect with family and friends - postage free. Guest rooms and public spaces are filled with natural light with a bright, uplifting palette of textures and natural materials, reflective of contemporary residential living.

Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.