Welcome to Glu Hospitality!
We're hiring for a new restaurant concept in Brewerytown!
We are looking to add energetic and personable staff to our hospitality team!
To succeed in this role, you will need to have a positive attitude and ability to work well under pressure with all other restaurant staff. Previous work experience involving customer service in a fast-paced environment is desired.
Food Runner responsibilities include:
- Deliver food orders from the kitchen to customers’ tables rapidly and accurately
- Act as the contact point between Front of the House and Back of the House staff
- Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
- Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
- Serve welcome drinks and hors d’oeuvres, upon guests’ arrival
- Ensure food is served in accordance with safety standards (e.g. proper temperature)
- Check in with customers and take additional orders or refill water, as needed
- Remove dirty dishes and utensils
- Answer guests’ questions about ingredients and menu items
- Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
- Make sure families with young children get kids menus and special silverware sets
Requirements
- Experience as a Food Expeditor or similar entry-level role in a restaurant
- Understanding of hygiene and food safety rules
- Physical ability and stamina to carry heavy trays and stand for long hours
- Availability to work various shifts, including weekends
- Multi-tasking abilities
- Good oral communication skills
- Ability to remain calm and professional in a fast-paced work environment
