Picturesquely located in one of the most desirable areas in Southern California, the Viceroy Santa Monica Hotel fuses classic sophistication and contemporary chic. Located just steps from the city's distinctive boutiques, restaurants and beach activities, Viceroy Santa Monica offers advanced service in a most unique setting.

The Server is responsible for taking food orders in accordance with established standards.

General Responsibilities Include:

• Maintain knowledge of menu items and beverage lists
• Upsell food and beverage items
• Accurately enter orders into the Micros system
• Perform cash handling according to written procedures
• Verify food matches the orders on tickets
• Perform side work as necessary
• Listen to, and promptly act to resolve, guest issues and requests
• Achieve maximum customer satisfaction

 

Skills/Knowledge Required:

• Must possess a positive attitude
• Must be service oriented
• Must be a team player
• Knowledge of the practices within the Food & Beverage/Hospitality profession
• Flexible availability

 

Physical Requirements:

• Must be able to walk and stand for up to four (4) hours
• Must be able to walk and stand for extended periods of time
• Must be able to bend, stoop, squat and stretch
• Must be able to lift up to 15 lbs. on a continuous basis
• Must be able to occasionally lift up to 25 lbs.
• Requires grasping, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity

 

Qualification Standards:

Education: High school or equivalent education required.  Bachelor's degree preferred.

Experience: Minimum of 1-2 years of luxury, boutique food & beverage experience in a similar position

Licenses or Certificates:

Grooming: All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided)

This posting in no way states or implies that these are the only duties to be performed by the colleague occupying this position.  Colleagues will be required to perform any other job-related duties assigned by their supervisor.

The expected pay rate for this position is $15.50 per hour.

Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.

EOE

Viceroy Santa Monica will consider qualified applicants, including those with crimininal histories, in a manner consistent with local "Fair Chance" ordinances.