APPLY ONLY IF YOU CAN GET ON BOARD WITH: 

1. Being paid a professional wage by the owners vs. relying on tips from the guests
2. Parting ways with your cell phone during your scheduled shift
3. Learning and following our processes, recipes, standards, etc. 
4. Acting in a professional and positive manner
5. Having fun

5 time recipient of Wine Spectator Best of Award of Excellence: 2018, 2019, 2020, 2021, 2022

For those with a deep passion for old-world wines & champagne.

Our mission is, “To surprise and delight guests with our individual pride and warmth, unapologetically authentic Northeastern Italian cuisine and unparalleled wine experiences, and VENETO-style of hospitality. The VENETO experience turns first-time guests into life-long fans.” This is why we exist and why we do what we do. We are big on professionalism, communication, preparedness, organization, details, and continuous improvement. We believe these are keys to success. The mottos we live by: “Guest First.” and “work hard, play hard.”

The Professional Server at VENETO is an experienced and confident customer service-oriented team player, who understands standards of world class service and hospitality, and who thrives in a fast-paced, ever changing environment. The ideal candidate will be excited to learn and embrace the VENETO-style of service, providing superior service to all guests. Be prepared to talk to us about your passion for and/or knowledge and experience with old-world wines and champagne.

Server Responsibilities: 

• Provide VENETO-style service to all guests, following VENETO Bible and supplementary materials as the defining resources and standards. 
• Accurately capture guest food and wine orders and accurately answer guest questions about food and wine. 
• Perform assigned opening and closing duties detailed on checklist, according to VENETO standards. 
• Participate in daily pre-service meetings, weekly server meetings, monthly FOH meetings and full restaurant meetings.
• Be a constant steward of the restaurant culture, ensuring it remain positive, productive and healthy, proactively alert ownership before anything would ever become a widespread issue.
• Assist owners in any projects as needed.

QUALIFICATIONS You Bring to the Table:

Personal Characteristics:

• Owner mentality 
• Independent, self-motivated thinker
• Dependable and trustworthy
• Warm, clear, professional and timely communicator (verbal, written, virtual)
• Thorough, Detail Oriented

Wine Knowledge:

• Excellent knowledge of wines and wine service
• Food & Wine Pairings
• Regional Expertise – Italy
• Understanding of Viticulture & Winemaking
• Wine Sales Proficiency
• Old-world wines 
• Champagne

Hospitality:

• Excellent knowledge of all aspects of dining room service
• Basic Floor Service
• General knowledge of food preparation methods and culinary terminology
• An appetite for providing exceptional, memorable hospitality
• Excellent emotional self-awareness, with a clear understanding of guest and staff boundaries
• Ability to stay calm, professional, and solve problems when under pressure 
• Gracious and pleasant demeanor with a positive attitude

REQUIREMENTS of The Job:

• Learn, embody & proudly provide impeccable/invisible service to guests on a nightly basis, exemplifying the VENETO-style.
• Preferably 2-3 years experience at a fine dining restaurant with similar service, guest relations and operational standards.
• Ability to work well on a team and receptive to feedback and coaching.
• Professional appearance / grooming standards appropriate for a premier fine dining restaurant.
• Interest in wine and pursuing ongoing wine education, preferred
• Valid Food Handler and Sips & Tips
• Ability to Lift 40+ lbs.
• Available to work weekends and holidays.
• Ability to multi-task with obsessive attention to details.

Commitment to embodying our Family Values of:

• Integrity: doing the right things always, using sound judgement, even when no one is looking.
• Excellence: doing what needs to be done, as well as it can possibly be done.
• Hospitality: doing all that can be done, and more than is expected, in thoughtful ways that let people know you care.
• Entrepreneurial Spirit: seeing opportunities others haven’t and creating opportunities others wish they’d thought of first.

BENEFITS You Receive as A Valued Member of Our Team:

• Paid basic health insurance
• Dining discount & complimentary daily family meals
• Monthly bonus based on personal sales
• Proprietary training and development opportunities
• Opportunity for paid annual education trip to Italy
• Member of a professional, award winning and supportive team, where you are celebrated & valued

VENETO is:

• for hospitality professionals who desire a healthy environment to learn and grow.
• following Italian custom, we are a non-tipping restaurant.
• focused on the finer details of fine dining.
• committed to surprising and delighting guests with our individual pride and warmth.
• unapologetically, authentic Italian (cuisine and customs) for guests and team — we are a non-tipping restaurant, paying professional team members professional wages with bonus opportunities tied to personal performance.
• a destination for unparalleled wine experiences.
• proud to offer our unique VENETO-style of hospitality.
• recipient of Wine Spectator Best of Award of Excellence award: 2018-2021
• a healthy and thriving business with great opportunities for continued growth and shared successes.