Bankroll is a luxury viewing and entertainment experience for those who want to be immersed in all the action of the game in a sophisticated environment. A first-of-its-kind concept, Bankroll will redefine how sports and other live events are watched with its range of curated experiences (the venue itself, the proprietary app, and Bankroll events/activations). Bankroll is a seamless blend of tech and opulence —where personal service and high-end cuisine meet real time stats.  In addition to the venue itself, Bankroll is creating an integrated digital experience for sports, betting, and gaming enthusiasts through its proprietary app. The upscale restaurant and bar will focus on great food, unparalleled hospitality, and exquisite design In restoring the historical Boyd Theater building and enhancing the vibrancy of a core Philadelphia neighborhood, Bankroll will help to revitalize an important section of Center City.

The Lounge Manager for Bankroll is responsible for supervising the daily operations and activities of the front-of-house employees in accordance with department policies and procedures, and the management of all front-of-house operations. Interacts with the dining room guests and fellow employees in a polite, courteous and hospitable manner to ensure gracious hospitality.

Duties and Responsibilities: including but not limited to

• Maintain professional appearance standards
• Ability to work late nights and consistently close the venue
• Anticipate and accommodate needs of the guests.
• Supervises and coordinates employee responsibilities to ensure that the venue is running efficiently and profitably.
• Participates in interviewing, hiring, and training new applicants and employee development of all subordinates.
• Responsible for the scheduling of assigned department.
• Participates in growth opportunities and employee development of all front-of-house employees.
• Regulates all POS functions requiring a manager’s approval.
• Assists with job performance reviews.
• Addresses and resolves guest and employee concerns.
• Responsible for reconciling end-of-shift financials.
• Responsible for inventorying and ordering operational supplies.
• Ability to perform the job duties of all supervised employees.
• Possesses in-depth knowledge of all food and beverage menus.
• Ensures that the venue is compliant with all federal, state and local laws and regulations; and company policies.
• Ensures Department of Health and company sanitation standards.
• Practical knowledge of the job duties of all supervised employees.
• Communicates clearly and concisely with heart-of-house employees during service.
• Ensures the completion of all opening and closing procedures by FOH employees, as prescribed by company.
• Ensures the replacement or repair of all breakage, damage of equipment or furniture.
• Attends, leads and participates in any training sessions, departmental meetings or pre-service meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Works as part of a team and provides help and support to all fellow team members.

Minimum Education and Qualifications:

• Minimum 2-3 years previous hospitality supervisory/management experience within a high-volume setting is essential.
• Two-year associate degree (60 credit hours) in Hospitality, Business etc. or equivalent work experience preferred.
• Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.
• Must be organized, self-motivated, and proactive with a strong attention to detail.
• Proficient with computers (Microsoft Products), POS and technology.

Physical Demands and Work Environment:

• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion.
• Exposure to hot kitchen elements or cleaning materials.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.