Cherry Circle Room Assistant General Manager is the lead role in Cherry Circle Room and Milk Room.  Reporting to a Floor-wide General Manager and working closely with the Game Room AGM; they help lead the organization as a whole. Their primary focus is the oversight of daily operations, staff, sales and guest experience in their respective outlets.  They write SOPs and train every element of Food & Beverage Service. In addition, the AGM serves as the site’s liaison between the Events Team and guests hosting Private and Semi-Private Events. They will maintain the tone and vibe as related from Land and Sea Dept. Must show proof of COVID vaccine at interview. 

Essential Duties and Responsibilities*

• Conduct and lead Dinner Service at least 4 nights per week.

• Coordinate with Events Dept., Culinary, Admin 

• Create and cultivate a fun, warm, and contemporary culture

• Create new ways to constantly motivate and break up monotony 

• Ensure all staff is trained, motivated, and empowered

• Evaluate, assess, improve service constantly

• Evaluate and oversee floor management protocols

• Hire for the needs of the business, keep staffing levels appropriate for season and service needs. 

• Identify cross-training opportunities for staff retention and development

• Manage and execute on-line store merchandise orders and shipping

• New hire training path execution, following onboarding and orientation 

• Ordering front of house supplies

• Ordering for glassware, flatware, and barware inventory pars

• Organization of property

• Oversee cleanliness and function of property

• Oversee daily operations 

• Oversee hourly staff  

• Oversee and implement operational systems (including daily finances and POS)

• Point of Sale maintenance and organization for menus and pricing

• Retain thorough food and beverage menu knowledge

• Serve as the main on-site point of contact for the Events Dept. and guests hosting Private and Semi-Private Events at this location.  

• Remain in constant contact with Bar and Culinary teams for updates on BEOs and events on the calendar.  

• Scheduling for hourly staff, using labor effectively to meet or exceed budget expectations (adjust for volume) 

• Serve as a role model professionally and personally.

• Support the Wine Director by assisting with the wine program, as needed. 

• Point person for all menu changes for Cherry Circle Room and Milk Room.

Compensation:
Salary based on experience (70k-75k)
Access to UnitedHealthcare Subsidized Health Insurance (after 30 days)
Paid Time Off

Company-wide Discounts:

25% Employee Discount at all LSD Properties

Complimentary daily meal at the venue when working on-property

Partnership with Chicago Athletic Clubs for discounted membership

Discounted Parking in the Grant Park North Garage

25% discount on rooms at all Hyatt properties worldwide

***Land And Sea Dept. is vaccination only, all hires must show proof of vaccination.