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Service Manager
AnQi By Crustacean
3333 Bristol Street, Costa Mesa, CA, United States
AnQi By Crustacean hiring Service Manager in Costa Mesa, CA

AnQi By Crustacean hiring Service Manager in Costa Mesa, CA

AnQi By CrustaceanMore Info

Full Time • Salary ($70k - $75k)
Expired: Mar 31, 2023

Sorry, this job expired on Mar 31, 2023. Below are other jobs that may be of interest to you.

Required Years of Experience

3 years

Job Details

AnQi Bistro at South Coast Plaza looking to hire an experienced and rockstar Service/Floor Manager. We are seeking a strong and effective leader to take the lead and assist upper management with managing staff and being a liaison between FOH and BOH operations. 

Our ideal candidate is a self-starting leader with impeccable customer service skills and conflict-resolution capabilities. 

This is a full-time position with negotiable compensation and benefits. Candidates may be considered for another management position depending on their prior work experience and flexibility.

Candidate must have:

  • Previous restaurant managerial experience
  • Experience managing large-scale staff
  • Working knowledge of food and beverage menu
  • Sharp financial management skills
  • Knowledge of restaurant management software — if you are unfamiliar with our software, you must be adept at learning and picking it up quickly. 
  • Excellent and effective communication skills
  • Ability to adapt and make decisions quickly in a fast-paced environment
  • Strong understanding of dining service standards and execution for an upscale casual establishment
  • Strong customer service and people skills 
  • Strong organizational skills
  • Food Handler's Certifications
  • Minimum of 3 years of restaurant management

Some Job Tasks and Responsibilities Will Include:

  • Coordinate daily FOH and BOH restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Staff Scheduling
  • Appraise staff performance and provide feedback to improve productivity
  • Manage the restaurant’s good image and suggest ways to improve it
  • Assist in training new and current employees on proper customer service practices as needed
  • Implement policies and protocols that will maintain future restaurant operations
  • Supervise staff and ensure guests are happy and taken care of

Key Competencies

  • Strong leadership, motivational, and people skills
  • problem-solving
  • organizing and planning
  • resource allocation and management
  • delegation
  • effective communication

Compensation Details

Compensation: Salary ($70,000.00 - $75,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Potential Bonuses, Dining Discounts

Required Skills

Restaurant Management

Service Management

View Job Description

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