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Service Manager
Alcove Boston
50 Lovejoy Wharf, Boston, MA
Alcove Boston hiring Service Manager in Boston, MA

Alcove Boston hiring Service Manager in Boston, MA

Alcove BostonMore Info

Full Time • Salary (Based on Experience)
Expired: Mar 25, 2023

Sorry, this job expired on Mar 25, 2023. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years

Job Details

Service Manager

Alcove is a vibrant neighborhood restaurant, with food inspired by the farm coast and hosted in a beautiful waterfront space in Boston’s West End.

Scope & General Purpose: As a Service Manager, you will guide and shape the service, operations, and overall guest experience at Alcove Boston. The primary focuses of this role are team leadership with all FOH team members, team training, guest relations, and beverage education. Alcove managers work collaboratively to drive daily sales and operations and activate the neighborhood community.

Service Managers are committed to the following job components, designed to create a meaningful, growth-oriented position:

  • Recognize that Alcove success is centered around working with all team members, with varying skill sets and experience level
  • Cultivate meaningful relationships with the management team, staff and Alcove guests that express a commitment to Alcove’s identity, growth, and guest experience
  • Be a business-oriented leader, understanding that smart decision making around purchasing and team scheduling impacts all elements of restaurant operations
  • Exude passion for hospitality, restaurant operations, and Alcove as an identity

Schedule: Full Time, varying schedule, across Alcove’s business hours

Job Requirements:

  • Minimum 2 years’ experience working in the hospitality industry, preferably in management
  • Ability to work well under pressure in a fast-paced, ever-changing work environment
  • Excellent verbal and written communication skills
  • Highly organized, with strong attention to detail
  • High integrity and professionalism
  • A positive, joyful, upbeat, and energetic attitude – leading by example

Growth Trajectory: This position is being created with an ambitious growth path to General Manager and/or further operational growth.

Alcove is an equal opportunity employer. All employment decisions are made without regard to race, color, age, sex, religion, gender, transgender status, gender identity or expression, national origin, disability, genetic information, or other protected characteristic as outlined by federal, state, or local laws.

Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses, Dining Discounts

Required Skills

Team Development and Training

Wine Service

Customer Service

Conflict Resolution

POS Systems

Food Safety Knowledge

High Volume Service


Team Management

Read more

View Job Description

Open Jobs From Alcove Boston

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Full Time • Salary (Based on Experience)
Require min. 3 years of experience

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At Alcove, we believe that the most memorable days and nights are spent with friends, surrounded by great food and drink. That’s why we created a warm, neighborhood restaurant that serves as host to date nights, pre-game meetups, business lunches and convivial dinner parties. Just as we hope you’ll surround yourself with friends & family when dining at Alcove, we’ve done the same with our menu, finding inspiration from the purveyors we personally know and the ingredients that tell a story. Whether you dine with us once a lifetime or once a week, we aspire to make each and every visit memorable.

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