Casati's is a family owned business focused on quality food and a great quality work environment. We offer Health Care, employee benefits, bonus, sick time, and time off.
Casati's is growing every day and it is a very dynamic environment where you are part of a great team where you are not a number.
All our incredible staff is very professional and you can count to work with people that care abut their jobs.
ESSENTIAL FUNCTIONS:
Interact with, direct and supervise employees on a daily basis in a fair and dignified manner.
Assist with training, coaching and development of the management team.
Identify, address and document individual employee performance problems according to standard operating procedures.
Schedule, conduct, and document employee performance reviews according to standard operating procedures.
Identify, train and develop key employees for growth, advancement and promotion.
Promote teamwork among co-workers and employees.
Be hands on with all FOH positions to ensure smooth and efficient service.
Authorize comps and voids for all service personnel.
Follow up with employees and co-workers to ensure completion of assigned projects.
Assign employee workstations.
Uphold applicable policies and requirements of employment laws.
Organize and conduct periodic informational seminars for employees.
Review and amend agenda for shift service meetings.
Complete projects as assigned in a timely manner.
Perform varied duties to ensure proper restaurant operation according to standard operating procedure.
Create atmosphere including lighting, music, and temperature levels.
Address customer complaints and problems effectively and courteously on an as needed basis.
Use tact and good judgment when dealing with difficult guests. Respond to their needs with patience and courtesy.
Ensure adequate evening preparation levels based on business levels.
Perform a shift “walk through” in order to assess staffing, maintenance, cleanliness, zoning and any special needs.
Complete opening sanitation checklist, assign sanitation projects hourly staff and follow up with employees to ensure their completion.
Work with Coordinator to ensure timely and accurate ticket times.
Maintain food quality standards including consistency and presentation.
Comprehend and adhere to all sanitation guidelines as prescribed by federal, state, and local regulations.
Comply with all safety guidelines and procedures.
Identify and communicate inventory and equipment needs to ordering manager.
Become proficient in the use of equipment and utensils related to the operation of the restaurant.
Become proficient in the use of all restaurant computer equipment, including the Point of Sale system, , Open Table, Breadcrumb, Delivery systems, Gift Card, and credit card terminals.
Assist with all financial aspects of the restaurant.
Responsible for the security of, and balancing and paring of all cash banks.
Become proficient in and assist the restaurant with all the financial procedures.
Track high cost items according to standard operating procedure.
Perform and extend an end of the month and/or weekly inventory.
Lead by example.
Move safely through all areas of the restaurant, which may include stairs, uneven and slick surfaces.
Must wash hands regularly, according to guidelines.
Pass a food and beverage test in English with a score of 90% or more.
Pass an Alcohol Awareness test in English with a score of 90% or more.
Maintain a clean and orderly work area.
Be able to stand and walk for an entire shift.
Communicate in English in order to comprehend and perform/follow job requirements in written and spoken direction.
Perform more than one task at a time.
Maintain a positive, pleasant attitude every shift.
Accept direction and constructive criticism from management.
Perform calmly and effectively in an extremely busy and stressful work environment.
Be able to work a variety of hours, days and shifts, including weekends and increased work schedules.
Lift and move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Managing our dining room and Bar area.
Supervising all aspects of the guest experience including greeting, seating, table service, table maintenance and complaint resolution.
REQUIREMENTS
1-2 years of full-service Manager experience.
Experienced with extremely high-volume dining.
Skilled in creating and maintaining rapport with regulars as well as first-time guests.
Ability to thrive in a chef-driven environment with established systems.
Skilled in leading and developing a large team.
GENERAL RULES Must be willing and able to do the following:
Get along with others and be a team player.
Follow all uniform and appearance guidelines as befitting the image of the restaurant for the duration of the shift.
Refrain from smoking for the duration of the shift.
Arrive to work on time and in ready to work condition.
Follow all rules, policies, procedures and conditions of employment outlined in the Employee Handbook.
May not work under the influence of alcohol or any illegal drugs.
May not resort to any type of violence, discriminatory or harassing behavior.
Must successfully pass a drug and alcohol test within 90 days of hire date, where applicable.
Please send your resume for consideration.