Join the culinary revolution as a Front of House Associate at Local Roots! We are seeking a vibrant and outgoing individual passionate about local food and sustainability who is excited to learn more about local food and share this knowledge with New Yorkers. As a Front of House Associate, you will be responsible for creating a welcoming experience for our guests, prepare matcha and drinks, and do simple plating of dishes during PM hours. 

If you have a love for people and hospitality, and a desire to grow, then this is the perfect job for you. We have positions open at our Brooklyn cafe, Pier 57 Chelsea food hall, and Midtown Kiosk.

The Role

• Customer Service: Work the front counter and ring up orders using Square POS systems. Provide excellent customer service and foster a sense of community among guests. Our menu dishes might be unfamiliar to some people since are serving Chinese homestyle cooking; your job is to help customers pick out dish items and to explain each dish's flavor notes.
• Food Preparation: Prepare coffee, tea, and mixed drinks. You will also do simple plating of hot dishes. You must be able to handle food in a safe and compliant manner
• Open + Close: You will be responsible for opening or closing duties 
• Assist with events at the venue
• Opportunity to contribute ideas to community building events or host your own event at Local Roots

• Qualifications
• Punctual, reliable and responsive: You are a self starter and a real team player. You show up on time consistently, respond to slack (our online communication platform), and you're eager to step in and help out - we are a small, lean business.
• Attention to detail and comfortable in fast paced environments
• Empathetic and outgoing with strong communication skills: Able to represent Local Roots as a thoughtful and passionate advocate for local farmers and fellow New Yorkers - you are committed to learning the ins-and-outs of the Local Roots mission and share it with the community. Your friendly personality can offer food and drink suggestions to customers. 
• Versatile and flexible - comfortable with multi-tasking across a variety of detailed tasks at once and able to maintain a calm demeanor even during busy times
• Able to lift and carry 40lb boxes to successfully receive deliveries 
• Able to work on your feet while on-shift
• Experience preparing drinks and taking orders in a fast paced environment
• 3+ months minimum prior kitchen, culinary, or retail experience preferred***
• Food handlers license preferred
  
  

• Hours, Availability, and Compensation
• $17-20/hr based on experience, plus shared tips
• Part time and full time positions available at our Carroll Gardens, Midtown kiosk, and/or Chelsea James Beard curated food hall
• This position is paid hourly, earns up to 40 hours annually accrued PTO (after 120 day of employment) and receives cash and square tips. 
• Other perks:
• $300 Bonus for working with us for 6 months.
• Weekly farm produce *approx 3-5 vegetable or fruit items*
• 20% off any additional subscriptions, add-on items and retail items in cafe
• Team visits to partner farmers and purveyors, when available
•  Credit for daily meal during your shift
• Opportunity to learn more about local food and seasonality

To apply, please email your resume and short cover letter to [email protected] ASAP with subject line "FOH"