A Catering Associate plays an integral role in the success of our wholesale, events, PR, holiday, and shipping efforts at Breads Bakery. As a member of our catering department, you will communicate and collaborate with all departments and Breads Bakery locations and lend a hand in the continued growth of the department.

Responsibilities & Expectations:

• Assist the Catering Manager and Supervisor in effectively and positively executing catering department functions, maintain standards and activity in their absence and assist in administrative and practical tasks as needed.
• Recognize the importance of providing extraordinary hospitality and exemplify this in interactions with guests, vendors, and coworkers alike. Govern service recovery as needed with professionalism and sincerity.
• Communicate with all departments, bakery locations, and delivery personnel to ensure proper product inventory and quality are maintained for catering and wholesale orders- recognizing that every day presents varying needs and adjusting numbers accordingly.
• Utilize knowledge of the Breads Bakery catering menu to offer thoughtful suggestions to wholesale and catering clients.
• Perform daily administrative tasks including but not limited to fielding guest calls, email correspondence, creation of orders, and so on.
• Assist in packing cookies, cakes, wholesale, catering, Goldbelly, PR and holiday orders as needed- ensuring items are packaged, labeled, and dated appropriately (if applicable) and distributed in a timely fashion.
• Support our team in the coordination and execution of on and off premise events. 
• Assist and adapting to any system transitions and/or updates in SOPs.

Skills & Requirements:

• Professional experience in customer service or relevant role
• Background in hospitality and/or the food & beverage industry, preferred but not required
• Commitment to providing exceptional service and genuine experiences
• Remarkable communication and interpersonal skills, strong problem-solving aptitude, and ability to multitask
• Experience with G-Suite, Microsoft Office and Apple products
• Ability to work holidays and weekends
• Ability to work on your feet for a full shift and lift 50+ lbs throughout the shift

Compensation & Schedule

• $17-$20/hour
• Full-time position (typically 30+ hours per week)