Office Assistants are responsible for completing the daily office functions on a part-time basis.

Essential Functions

• Assist with daily administrative work and other office functions
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Multitask calmly and effectively under pressure
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to sit or stand for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy 
• Count, balance and par banks accurately on a daily basis
• Process deposit and change orders accurately and according to procedure
• Process tip distributions and record as required 
• Ensure TRAC/TRDA compliance
• Reconcile gift cards on a daily basis
• Issue and redeem Frequent Diner points according to the rules of the program
• Maintain employee time records to ensure employees are compensated appropriately and timely
• Handle guest, vendor and employee calls, questions and issues
• Take all reservations promptly and courteously
• Maintain organization of the office, supplies and equipment 
• Proficiency in the use and operation of all necessary tools and equipment, including Open Table reservations system, Microsoft Office (Word, Excel, etc.), as well as telephone, paging and voicemail systems 
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed