We are looking for a bright, energetic, and service-driven floor manager with an aptitude for providing effortless service. Strong candidates will have a positive attitude and a commitment to creating the best experiences for our guests through food, beverage and the personal touches that elevate the dining experience.

As a floor manager, you will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and guest-service standards.

We want you to know how to oversee the dining room, check-in with guets and balance seating capacity. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and guests have pleasant dining experiences.

Our culture is marked by creativity, passion, quality, and shared respect. We offer a unique environment that encourages learning and ongoing development.

Requirements

• Ensuring the restaurant is meeting all standards for ambience including cleanliness, music levels, lighting etc.

• Holding our team accountable to our performance standards.
• Running energizing daily pre-shift meetings.
• Using our operating systems to ensure a consistent experience for all concerned.
• Coordinate daily Front of the House and Back of the House restaurant operations
• Respond efficiently and accurately to guest complaints and requests
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Train new and current employees on proper customer service practice
• Strong leadership, motivational and people skills
• Evaluating employee performance
• Collaborating with management on employee and guets service issues
• Possess ability to multi-task
• Understand team-building concepts and techniques
• Organization skills, critical thinking skills and an array of communication skills.
• Level-headed critical thinkers that can work closely on projects while keeping an eye on the bigger picture.

Expectations

• Create and deliver experiences to our guests and our employees

• Manage all day-to-day shift operations with people as the focus 

• Work in tandem with the BOH 

• Lead and develop people to achieve excellence