W 45th St, New York, NY 10036, United States

Host

Valerie New York City More Info

W 45th St, New York, NY 10036, United States

Full/Part Time • Hourly ($20.00)

Expired: Feb 26, 2023

Sorry, this job expired on Feb 26, 2023. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year

Job Details

Job Purpose:

The Host is responsible for maintaining the flow of the restaurant and event spaces. This position will welcome and warmly greet all guests upon arrival, manage efficient and timely seating of our guests to a table that best serves their wishes, and thank every guest as they depart. Aside from hosting duties during service, the Host will also have many back end responsibilities including managing and monitoring reservation software to maximize covers, updating physical menus as well as organization and ordering products that are needed for service.

Duties & Responsibilities:
OpenTable Experience is a must.
Inventory/ Ordering of host stand cleaning product and paper supplies.
Checking emails and voicemails; forwarding to departments.
Calling reservations and confirming large parties
Effectively work the computerized seating and reservation system.
Provide guests with estimated waiting time.
Accommodate special seating requests for guests whenever possible.
Seat guest guests based on guest preferences and balancing of customer flow in server stations.
Answer phones with correct phone greeting. Direct calls to the appropriate person or take messages.
Maintain the cleanliness of the Host station and front entry of the restaurant.
Thank guests as they leave and invite them to return.

Working Conditions and Expectations:

Work schedule will may vary between early morning to late evening, weekends and holidays
Shifts will range from 4 – 8 hours and you may at times be asked to work overtime
Able to work in a fast paced environment and keep up with the guests needs.
Always act in a professional manner that represents the restaurant, owners, partners and staff.
Respectful to all guests that have chosen to dine at our restaurant.
Demonstrate teamwork in all areas of the restaurant
Work with a positive attitude in all types of situations
Follow safety and sanitation rules and laws at all times
Attends all scheduled employee meetings.
Always act in the best interest of the restaurant, fellow employees and guests.
Welcome and accept feedback and coaching from the management team in order to maintain and grow as an employee

Qualifications:

1 years of equivalent experience
Be able to communicate clearly and effectively in the predominant language(s) of our guests.
Have working knowledge of cocktail and food menu.

Physical Requirements:

Be able to work in a standing position for long periods of time (up to 8 hours) and work in a multiple level building.
Be able to safely lift and easily maneuver items that may weigh up to 15 pounds.

Please reply with your CV in the body of the email along with some information about yourself and your work history that you feel best exemplifies your qualifications

Compensation Details

Compensation: Hourly ($20.00)

Required Skills

Customer Service

High Volume Service

POS Systems

Reservation Management Platforms

Communication

Conflict Resolution

Fine Dining Service

Teamwork

View Job Description

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Valerie New York CityMore Info

Required Years of Experience

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Valerie New York City More Info