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Host
Itoko
Chicago, IL
Itoko hiring Host in Chicago, IL

Itoko hiring Host in Chicago, IL

ItokoMore Info

Full Time • Hourly (Based on Experience)
Archived: Jan 26, 2024

Sorry, this job expired on Feb 25, 2023. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year


Job Details

Boka Restaurant Group and ‘Jean Banchet Award of Culinary Excellence’ winner, Chef Gene Kato, are excited to announce their newest concept, ITOKO! ITOKO will be opening soon in Southport Corridor and is currently seeking Hosts to join their team! 

 

BENEFITS & PERKS: Health, Dental, and Voluntary Benefits Package (available after 90 days), employer-sponsored mental health and resource program, paid sick leave, 401(k) program, career mentorship and growth potential, and dining incentives across our 20+ establishments!   

 

ABOUT BOKA RESTAURANT GROUP: Boka Restaurant Group is a James Beard Award-winning group, anchored by partnerships with some of American’s greatest chefs. With a firm belief that genuine hospitality makes the world a more human place, we strive beyond convention to believe in and support each other, care for our communities, and work together to build the world we want to live in. View our restaurants here: https://www.bokagrp.com/ 
 
ABOUT ITOKO: ITOKO is a sushi and robata house located in Chicago’s historic Southport Lanes building. The menu features Kato’s high level of ingredients and technique, but brings a relaxed environment curated for the Southport neighborhood.   


HOST’S RESPONSIBILITIES:  

Accountable for ensuring the proper flow of service by managing the seating of guests while providing exceptional guest service and exceeding expectations.

  • Follow steps of service to provide a quality guest dining experience
  • Maintain the reservation book during a shift to ensure the proper flow of service
  • Ensure a professional and friendly communication style with all guests during service, on the phone, or during email communication
  • Consistently check on and communicate menu counts and wait times
  • Maintain an organized and inviting host stand and coat check area
  • Ring all to-go food and beverage items and properly handle payments with 100% accuracy
  • Proactively maintain and update guest notes in the restaurant’s reservation software
  • Always follow proper sanitation practices
  • Responsible for completing all opening, mid-shift, and closing procedures in a timely manner

 

QUALIFICATIONS: 

  • Maintain all required health and sanitation certificates
  • Ability to work in a fast-paced environment
  • Interpersonal skills

 

This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team! 

 

PHYSICAL REQUIREMENTS: 

  • Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds
  • Safely and effectively use all necessary tools, equipment, and cleaning chemicals
  • Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces
  • Ability to bear exposure to hot and cold environments

 

If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you!  Please reply with a copy of your resume AND a cover letter detailing why you'd be a great addition to our team! 

 


Compensation Details

Compensation: Hourly (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Dining Discounts, Paid Time Off


Required Skills

Customer Service

High Volume Service

Communication

Reservation Management Platforms

Teamwork

Positive Attitude

Conflict Resolution

OpenTable

Work In a Fast-Paced Environment

Professionalism

People Skills

Multitasking

Attention to Detail

Telephone Skills

Organizational Skills

Work Well Under Pressure

Guest Interaction

Read more

View Job Description

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Japanese

Upscale Casual, Casual Dining

Part of BOKA Restaurant Group

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